Leadership and Support Team Head

3 days ago


Milton Keynes, Milton Keynes, United Kingdom Mixxos Full time
About the Role

We are looking for a skilled Leadership and Support Team Head to join our team at Mixxos. This is a fantastic opportunity for a motivated individual who is passionate about delivering outstanding results through team performance.

In this role, you will be responsible for managing the day-to-day operations of our membership and events team, including responding to high volumes of enquiries, managing and resolving escalated complaints from the team, motivating and managing the team to achieve targets and goals, consistent quality checking and feedback, working within a structured framework, and creating and managing a daily staff rota to determine who is covering the different channels where clients can leave enquiries.

The ideal candidate will have a minimum of 2 years' experience in a leadership role, with a proven track record of delivering results through team performance. You will also have excellent communication skills, attention to detail, and be commercially astute.

Main Responsibilities:
  • Be a role model for the team and respond to high volumes of enquiries
  • Manage and resolve escalated complaints from the team
  • Motivate and manage the team to achieve targets and goals
  • Consistent quality checking and feedback, working within a structured framework
  • Create and manage a daily staff rota to determine who is covering the different channels where clients can leave enquiries

The salary for this role is approximately £36,000 per annum, depending on experience. Benefits include 24 days annual leave + bank holidays, 35-hour week, hybrid working after training, professional growth and training opportunities, and a generous benefits package which includes gym discounts, pension plan, season ticket travel loans, and health and dental plans.


  • Research Manager

    1 month ago


    Milton Keynes, Milton Keynes, United Kingdom Leadership Skills Foundation Full time

    About the RoleWe are seeking a highly skilled Research Manager to join our Programme Delivery team at the Leadership Skills Foundation. In this exciting role, you will play a pivotal part in activating research activities that inform our Leadership Skills Foundation and the wider sector, empowering a more diverse range of young people with opportunities to...


  • Milton Keynes, Milton Keynes, United Kingdom New Era Cap Full time

    About the JobNew Era Cap is seeking an experienced Customer Service leader to join our Leadership Team. As Head of Support Operations, you will be responsible for managing and developing the Customer Service team, ensuring they deliver exceptional customer experiences and drive business growth.You will work closely with our teams in Germany, Spain, Italy,...


  • Milton Keynes, Milton Keynes, United Kingdom Leadership Skills Foundation Full time

    Company OverviewThe Leadership Skills Foundation is a leading organisation in leadership skills development, with a mission to empower young people from underserved communities.SalaryWe are offering a competitive salary of £33,000 per annum for this exciting opportunity.Job DescriptionThis role will play a vital part in helping us expand our network of...


  • Milton Keynes, Milton Keynes, United Kingdom CV-Library Full time

    **Lead Maths Teacher Required for Permanent Post in South BuckinghamshireWe are seeking a dedicated and experienced Maths teacher who can assist the Head of Department in leading the Maths department and contribute to the planning, delivery, and assessment of Maths lessons across KS5.**About the School:We are a well-established school with a strong...


  • Milton Keynes, Milton Keynes, United Kingdom A.D.S Construction Personnel Ltd Full time

    Head of Administrative Support - Join A.D.S Construction Personnel Ltd in Milton Keynes as we seek a highly skilled and motivated professional to lead our administrative support team.You will be responsible for providing administrative support to the management team, developing and implementing efficient systems, and ensuring the smooth operation of the...

  • Head of Memberships

    3 days ago


    Milton Keynes, Milton Keynes, United Kingdom Mixxos Full time

    We are thrilled to offer a unique opportunity for a Head of Memberships to join our team at Mixxos. As a key member of our leadership team, you will play a crucial role in driving the growth and development of our membership base.About the Role: The Head of Memberships will be responsible for leading and managing the membership team, developing and...


  • Milton Keynes, Milton Keynes, United Kingdom FIREAWAY PIZZA Full time

    Join Our TeamFIREAWAY PIZZA is looking for an exceptional Head of Operational Strategy to lead our operational efforts and drive business growth. As a key member of the senior leadership team, you will be responsible for developing and implementing strategic plans, leading high-performing teams, and enhancing customer experiences.Key...


  • Milton Keynes, Milton Keynes, United Kingdom Redefined Ltd Full time

    Job SummaryThis Commercial Leadership Specialist role is an exciting opportunity to join Redefined Ltd as a senior leader, responsible for driving sales growth and developing partnerships. You will take full responsibility for your department, leading a team of sales professionals to achieve outstanding results.Your expertise in retail management or...


  • Milton Keynes, Milton Keynes, United Kingdom Stratstone Full time

    Job TitleAutomotive Department HeadA salary of £98,000 per annum, plus bonus, reflecting the high level of expertise required for this role.About the CompanyAs a leading automotive dealership, we pride ourselves on our commitment to excellence and customer satisfaction. Our goal is to deliver exceptional results and drive business growth, and we are seeking...


  • Milton Keynes, Milton Keynes, United Kingdom New Era Cap Full time

    Job OverviewWe are seeking a highly skilled and motivated individual to fill the role of Leadership Team Member - Customer Experience at New Era Cap. As part of our Leadership Team, you will play a key role in shaping our customer strategy and delivering exceptional customer experiences.Reporting to the Sales Director, you will be responsible for leading and...


  • Milton Keynes, Milton Keynes, United Kingdom FRS Ltd Full time

    Job Overview:We are seeking a seasoned Head of Financial Services to lead our financial services team at FRS Ltd. As a key member of our senior leadership team, you will be responsible for developing and implementing our financial services strategy.Key Responsibilities:Develop and implement effective financial services strategiesManage a team of financial...


  • Milton Keynes, Milton Keynes, United Kingdom This is an IT support group Full time

    Job OverviewWe are seeking a Corporate Tax Director to join our team in the Central region, providing high-level tax compliance and advisory services to a diverse portfolio of clients. The ideal candidate will possess strong leadership skills, business acumen, and the ability to drive growth and innovation within our corporate tax service line.


  • Milton Keynes, Milton Keynes, United Kingdom Hollywood Bowl Full time

    About the JobHollywood Bowl Group is a leading provider of family entertainment experiences in the UK and Canada. We are seeking a Center Leadership Team Member to join our team at one of our exciting locations.As a key member of our center leadership team, you will be responsible for delivering exceptional customer experiences and driving business growth...


  • Milton Keynes, Milton Keynes, United Kingdom Allstaff Full time

    Allstaff has an exciting opportunity for a highly skilled Head of Workforce Management to join their team based in Milton Keynes. The role comes with a competitive salary of £80,000 - £100,000 per year.The successful candidate will be responsible for managing a small HR team, working closely with key leaders and department heads, and providing guidance on...


  • Milton Keynes, Milton Keynes, United Kingdom Wilson Recruitment Ltd Full time

    Job Overview:We are seeking a highly skilled and experienced Head of Food Operations to join our team in Milton Keynes. In this role, you will be responsible for leading the kitchen team to deliver exceptional food quality and presentation.Your responsibilities will include:- Managing kitchen staff to ensure efficient service- Developing and implementing new...


  • Milton Keynes, Milton Keynes, United Kingdom Zachary Daniels Full time

    Job TitleFashion Department Head | RetailZachary Daniels is seeking an experienced Fashion Department Head to join our team in Milton Keynes. The ideal candidate will have a strong passion for fashion, excellent leadership skills, and a proven track record of driving sales growth and improving customer experience.This is an excellent opportunity for someone...


  • Milton Keynes, Milton Keynes, United Kingdom Concept Resourcing Full time

    We are currently seeking a highly skilled Head of Procurement Management to join our team at Concept Resourcing. This is a challenging and rewarding role that requires a deep understanding of procurement processes and practices, as well as excellent leadership and communication skills.The successful candidate will be responsible for developing and...

  • Department Head

    1 week ago


    Milton Keynes, Milton Keynes, United Kingdom Redefined Ltd Full time

    Department Head - Sales and PartnershipsWe are looking for a highly skilled Department Head to lead our Sales and Partnerships team. As a commercial leader, you will be responsible for driving team results and contributing to the overall branch growth.The ideal candidate will have retail management or front-line customer service experience, with a proven...


  • Milton Keynes, Milton Keynes, United Kingdom FRS Ltd Full time

    FRS Ltd is looking for an accomplished Head of Financial Operations to oversee the financial aspects of the business and drive success.The estimated salary for this role is £65,000 - £85,000 per annum.Job Description:Job Responsibilities:Leadership of the finance team.Development and implementation of financial strategies.Management of cash flow and...


  • Milton Keynes, Milton Keynes, United Kingdom Stratstone Full time

    About Us:We are Stratstone, a leading dealership group with a reputation for excellence in the automotive industry. Our team is dedicated to providing exceptional service to our customers, and we are looking for like-minded individuals to join us.Job Description:The Head of Business will be responsible for creating and implementing business and marketing...