Leadership Team Member

3 weeks ago


Milton Keynes, Milton Keynes, United Kingdom New Era Cap Full time
Job Overview

We are seeking a highly skilled and motivated individual to fill the role of Leadership Team Member - Customer Experience at New Era Cap. As part of our Leadership Team, you will play a key role in shaping our customer strategy and delivering exceptional customer experiences.

Reporting to the Sales Director, you will be responsible for leading and managing the Customer Service team, developing and implementing effective customer service strategies, and building strong relationships with Country Managers and other stakeholders.

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary and benefits package.

Responsibilities:

  • Lead and manage the Customer Service team
  • Develop and implement customer-centric strategies
  • Build and maintain relationships with Country Managers and stakeholders
  • Collaborate with cross-functional teams to ensure seamless operations

Requirements:

  • Proven leadership and management experience
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Experience with SAP and BI systems

Salary Range: £60,000 - £80,000 per annum



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