Customer Enquiry Support Agent

2 weeks ago


Cheltenham, United Kingdom Vistry Group Full time

Vistry Group is a UK-leading provider of affordable mixed-tenure homes. We are currently seeking a Customer Enquiry Support Agent to join our team. As a Customer Enquiry Support Agent, you will utilise your Contact Centre operative skills and expertise in supporting the business in achieving its objectives and prompt enquiry response.

Key responsibilities include responding to all online customer enquiries received through various marketing channels, liaising with Sales Consultants on site to ensure a streamlined operating process, and managing the CRM system to ensure accurate management of enquiries.

We offer a competitive basic salary of £24,500 - £29,500 per annum, plus annual bonus and benefits including private healthcare, life assurance, and a contributory pension scheme. In addition, you will receive up to 33 days annual leave plus bank holidays, and enhanced maternity, paternity, and adoption leave.



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