IT Support Specialist

3 weeks ago


Melbourn, Cambridgeshire, United Kingdom PA Consulting Full time

Job Overview

The Global Service Desk at PA Consulting is a first-line response team that provides exceptional customer service to our 4000+ colleagues and external clients. As a Service Desk Analyst, you will be the first point of contact for IT issues, delivering timely and effective solutions to ensure business continuity.

We are looking for individuals who are passionate about problem-solving, customer service, and IT. If you have a curiosity for learning and excellent communication skills, we encourage you to apply.

Key Responsibilities

  • Provide first-line support for IT issues via phone, email, and in-person
  • Escalate complex issues to senior technicians or external vendors
  • Collaborate with the team to resolve customer queries and improve service delivery
  • Participate in on-the-job training to develop technical skills and knowledge

Requirements

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment with varying shift patterns
  • Curiosity for learning and willingness to develop technical skills
  • Enthusiasm for customer service and IT

What We Offer

  • Opportunity to develop technical skills and knowledge
  • Collaborative and supportive team environment
  • Access to training platforms and career development opportunities
  • Competitive salary and benefits package

Life at PA Consulting

We believe diversity fuels ingenuity and are committed to creating an inclusive culture where our people thrive. We offer a range of benefits, including private healthcare, 25 days annual leave, and a generous company pension scheme.

Find out more about Life at PA Consulting and our commitment to diversity and inclusion.



  • Melbourn, Cambridgeshire, United Kingdom PA Consulting Full time

    Job Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at PA Consulting. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our services and products.About the RoleThe successful candidate will have a strong understanding of quality management systems and...


  • Melbourn, Cambridgeshire, United Kingdom PA Consulting Full time

    Job Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at PA Consulting. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our services and products.About the RoleThe successful candidate will have a strong understanding of quality management systems and...


  • Melbourn, Cambridgeshire, United Kingdom East of England Ambulance Service Full time

    Job OverviewWe are seeking a highly skilled and experienced Occupational Health Specialist to join our newly created team at East of England Ambulance Service. As a key member of our team, you will play a vital role in delivering excellent healthcare to our staff and patients.Main DutiesAs an Occupational Health Specialist, you will be responsible for...


  • Melbourn, Cambridgeshire, United Kingdom East of England Ambulance Service Full time

    Job OverviewWe are seeking a highly skilled and experienced Occupational Health Specialist to join our newly created team at East of England Ambulance Service. As a key member of our team, you will play a vital role in delivering excellent healthcare to our staff and patients.Main DutiesAs an Occupational Health Specialist, you will be responsible for...


  • Melbourn, Cambridgeshire, United Kingdom East of England Ambulance Service Full time

    Job OverviewWe are seeking a highly skilled and experienced Occupational Health Specialist to join our newly created team at East of England Ambulance Service. As a key member of our team, you will play a vital role in delivering excellent healthcare to our staff and patients.Main DutiesAs an Occupational Health Specialist, you will be responsible for...


  • Melbourn, Cambridgeshire, United Kingdom East of England Ambulance Service Full time

    Job OverviewWe are seeking a highly skilled and experienced Occupational Health Specialist to join our newly created team at East of England Ambulance Service. As a key member of our team, you will play a vital role in delivering excellent healthcare to our staff and patients.Main DutiesAs an Occupational Health Specialist, you will be responsible for...


  • Melbourn, Cambridgeshire, United Kingdom East of England Ambulance Service Full time

    At East of England Ambulance Service, we are committed to providing exceptional healthcare to our staff. To achieve this, we are seeking a skilled Occupational Health Specialist to join our team.The successful candidate will have a clinical degree and relevant postgraduate qualification or equivalent experience. They will also possess expert knowledge of...


  • Melbourn, Cambridgeshire, United Kingdom PA Consulting Full time

    Job Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at PA Consulting. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our services and products.About the RoleThe successful candidate will have a strong understanding of quality management systems and...


  • Melbourn, Cambridgeshire, United Kingdom PA Consulting Full time

    Job Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at PA Consulting. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our services and products.About the RoleThe successful candidate will have a strong understanding of quality management systems and...


  • Melbourn, Cambridgeshire, United Kingdom East of England Ambulance Service Full time

    Job OverviewWe are seeking a highly skilled and experienced Occupational Health Specialist to join our newly created team. The successful candidate will be responsible for managing a clinical caseload of staff and patients, providing care and support within Occupational Health Services.Main Duties of the JobUsing advanced practice, manage a clinical caseload...


  • Melbourn, Cambridgeshire, United Kingdom East of England Ambulance Service Full time

    Job Title: Education Manager – Academic PracticeWe are seeking an experienced clinician, leader, and educator to join our team as an Education Manager – Academic Practice. This is an exciting opportunity to develop a talent pool of future specialist leaders and enhance our holistic education and development methodology for our existing staff and future...


  • Melbourn, Cambridgeshire, United Kingdom East of England Ambulance Service Full time

    Job Title: Education Manager – Academic PracticeWe are seeking an experienced clinician, leader, and educator to join our team as an Education Manager – Academic Practice. This is an exciting opportunity to develop a talent pool of future specialist leaders and enhance our holistic education and development methodology for our existing staff and future...


  • Melbourn, Cambridgeshire, United Kingdom PA Consulting Full time

    Join Our Team as a Data Protection SpecialistAt PA Consulting, we're passionate about creating opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough technologies to progress further, faster.We're over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and...


  • Melbourn, Cambridgeshire, United Kingdom PA Consulting Full time

    Join Our Team as a Data Protection SpecialistAt PA Consulting, we're passionate about creating opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough technologies to progress further, faster.We're over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and...


  • Melbourn, Cambridgeshire, United Kingdom PA Consulting Full time

    Job Title: Quality Assurance SpecialistAbout the Role:We are seeking a Quality Assurance Specialist to support the Design Engineering & Sciences (DES) function in maintaining and improving our quality management system. The successful candidate will have a strong understanding of quality systems, regulations, and industry standards.Key...

  • Automotive Specialist

    3 weeks ago


    Melbourn, Cambridgeshire, United Kingdom Ad Warrior Full time

    Job OverviewWe are seeking a skilled Automotive Specialist to join our team at Ad Warrior.The ideal candidate will have a strong background in vehicle maintenance and repair, with a focus on delivering high-quality results.Key Responsibilities:Perform routine maintenance and repairs on vehiclesDiagnose and troubleshoot mechanical issuesCollaborate with...


  • Melbourn, Cambridgeshire, United Kingdom PA Consulting Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at PA Consulting. As a Quality Assurance Specialist, you will play a key role in maintaining and supporting our quality management system, ensuring compliance with quality, regulatory, and customer requirements.Key ResponsibilitiesSupport the Quality Manager in...


  • Melbourn, Cambridgeshire, United Kingdom PA Consulting Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at PA Consulting. As a Quality Assurance Specialist, you will play a key role in maintaining and supporting our quality management system, ensuring compliance with quality, regulatory, and customer requirements.Key ResponsibilitiesSupport the Quality Manager in...


  • Melbourn, Cambridgeshire, United Kingdom East of England Ambulance Service Full time

    Job OverviewThe East of England Ambulance Service Trust is seeking an experienced clinician, leader, and educator to join our Strategy, Culture, and Education Directorate as an Education Manager – Academic Practice. This role is part of our development opportunity to enhance our holistic education and development methodology for our existing staff and...


  • Melbourn, Cambridgeshire, United Kingdom PA Consulting Full time

    Job SummaryWe are seeking a skilled Service Desk Analyst to join our team at PA Consulting. As a Service Desk Analyst, you will be the first point of contact for our clients and colleagues, providing technical support and resolving IT issues.Key ResponsibilitiesProvide technical support and resolve IT issues via phone, email, and in-personWork...