Domiciliary Care Scheduler
3 weeks ago
About the Position:
We are seeking a highly organized and compassionate individual to join our team as a Domiciliary Care Scheduler. This role is essential to the effective delivery of home care services, ensuring that clients receive the support they need.
- Care Scheduling: Coordinate and schedule care visits for clients, considering client needs and staff availability.
- Staff Coordination: Maintain communication with care staff to confirm their availability and provide necessary updates related to client care needs or changes.
- Client Liaison: Communicate with clients and their families to gather and confirm care requirements, resolve any issues, and ensure all client expectations are met.
- Record Management: Maintain accurate records of care schedules, client preferences, and other relevant information, ensuring compliance with regulatory standards.
Requirements:
- Previous experience in a domiciliary care setting or similar scheduling/coordinator role is essential.
- Ability to prioritize and remain calm under pressure, especially when dealing with urgent requests or last-minute changes.
- Proficiency in scheduling software and MS Office (Word, Excel, Outlook) - experience with care management software is beneficial.
- A compassionate, empathetic, and client-focused approach to care.
- Knowledge of relevant care regulations and policies is beneficial.
Why Choose Amber Mace?
- Supportive Environment: Join a dedicated team committed to delivering high-quality care.
- Training & Development: Ongoing training opportunities to enhance your skills and career progression.
- Impactful Role: Your work will have a direct impact on the lives of those in need of care.
The estimated salary for this position is £27,000 per annum. If you are a motivated individual with a passion for providing high-quality care, we would like to hear from you.
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