Scheduler

4 days ago


Bristol, Bristol, United Kingdom Specialist Recruit Full time
Job Title: Scheduler

Specialist Recruit is seeking a skilled Scheduler to join our team on a 6-month fixed-term contract. As a Scheduler, you will play a crucial role in arranging Smart Meter appointments for our clients' commercial customers.

Key Responsibilities:
  • Contacting customers to arrange appointments for meter exchanges, maintenance, and new connections
  • Efficiently scheduling appointments into engineers' diaries, considering travel time, skill levels, and customer demand
  • Handling high volumes of customer queries via phone and email
  • Responding to customer enquiries according to contract requirements
  • Working towards set performance targets
  • Ensuring scheduling meets service level commitments
  • Building strong relationships with the scheduling team and engineers
Requirements:
  • Excellent customer care skills
  • Ability to work under pressure and meet deadlines
  • Strong communication and organizational skills
  • Ability to work as part of a team

Why this role?

This is an excellent opportunity to join a rapidly growing organization and contribute to the success of our scheduling team. If you are a motivated and organized individual with excellent customer service skills, we encourage you to apply.


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