HR Coordinator Lead

1 month ago

West Drayton, Greater London, United Kingdom John Guest Full time

About the Role

We are seeking an HR Coordinator to join our team at Reliance Worldwide Corporation (RWC). As an HR Coordinator, you will play a vital role in providing a client-focused, comprehensive, and professional people service to our colleagues and managers.

Key Responsibilities

  • Provide high-quality, professional service by maintaining accurate HR information and carrying out efficient administration of all HRSS processes.
  • Responsible for full administration duties, including managing, coordinating, filing training certification and training forms.
  • Respond to queries in the HR Shared Service inbox as the first point of contact.
  • Support all aspects of the employee life cycle, including administration of new starters, leavers, holidays, HR processes, reference, changes, long service milestones, right to work checks, maternity/paternity & parental/shared parental leave letters, raising invoices and POs.
  • Responsible for issuing monthly reports to relevant departments as per the HRSS task list.
  • Provide transactional and advisory support in preparing all relevant colleague documentation to ensure that all documentation is issued correctly, and relevant systems are updated.
  • Support process improvements by reviewing the HR processes to ensure they are as efficient.
  • Work with the Payroll Manager to resolve queries and ensure payroll is processed correctly and timely.
  • Provide support to HR Business Partners with ad hoc activities as and when required.
  • Support, coordinate, and arrange key initiatives such as Wellbeing Week, long service, and Colleague of the Quarter lunches.
  • Work with the HRSS team in arranging the Flu jabs, Health Surveillance, managing benefits (eyecare vouchers), and Night Worker health assessments processes.
  • Attend and support monthly COTQ meetings and issue certificates/process payments for COTQ winners.
  • Organize training at request by the Learning and Development team, in addition to supporting password resets for the training Skills Hub platform.
  • Responsible for organizing interviews as part of the recruitment process.
  • Administrate and coordinate company car processes by chasing fines and reviewing employee files, liaising with the Facilities Manager.
  • Responsible for Colleague Central password resets and assist employees in downloading the CC app.

Requirements

  • Previous HR administration experience.
  • Strong attention to detail.
  • Strong time management and prioritization skills with an ability to work to tight timescales and deadlines.
  • Excellent communication skills and a customer-centric approach.
  • Ability to develop effective relationships and manage expectations of multiple stakeholders.
  • Strong team player that can handle matters confidentially and sensitively.
  • Intermediate knowledge of Microsoft Office.
  • Solutions-oriented, 'can do' mindset with the ability to work at pace, cope with ambiguity, resolve issues, and improve processes.

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