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About the Role
The Estée Lauder Companies Inc. is seeking a dynamic and inspirational Store/Retail/Business Manager to lead, coach and develop our team of Retail Artists to achieve sales, customer service and operational targets.
Key Responsibilities
- Develop and execute a business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management and the leadership of a high-performing team.
- Manage and maintain a high-performing team, providing coaching, training, and development opportunities to ensure team members have the skills and knowledge to succeed.
- Collaborate with cross-functional teams to drive business results and achieve company objectives.
- Monitor and analyze sales data, customer feedback, and market trends to inform business decisions and drive growth.
- Implement and maintain operational processes and procedures to ensure efficient and effective store operations.
- Manage inventory, facilities, and cash reconciliation to ensure optimal store performance.
Requirements
- Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment.
- Experience setting sales and customer service targets, sales analysis, and staff scheduling.
- Previous retail operations experience including inventory and facilities management and cash reconciliation.
- Proven track record of leading, coaching, and developing a team to succeed.
- Experience of creating and executing in-store events.
- Flexible availability across days/hours.
- Proficient in Microsoft office.
- Proof of right to live and work in the country.
About Us
The Estée Lauder Companies Inc. is a people-first company, respecting and caring for our employees, communities, and consumers. We are a proud community of professional makeup artists and a leader in the beauty industry.
