Asset Servicing Transfer Specialist

4 weeks ago

London, Greater London, United Kingdom Close Brothers Group Full time
Job Summary

We are seeking a highly skilled Asset Servicing Transfer Specialist to join our team at Close Brothers Group. As a key member of our operations team, you will be responsible for assisting in the processing of asset transfers, ensuring timely and accurate completion of client requests.

Key Responsibilities:

  • Process asset transfers in and out as per client instructions, communicating with clients, custodians, and ceding parties to ensure timely completion.
  • Assist in the production of forms required for asset transfers and track open transfer instructions.
  • Process stock withdrawals and deposits from CREST and manage certificated holdings related to corporate events or client transfers.
  • Complete critical daily and periodic tasks to maintain and sign off against controls.
  • Ensure market, broker, and client deadlines are consistently met.
  • Prioritize and manage workflow to mitigate risks to the service, including operational, reputational, and product risks.
  • Liaise effectively with stakeholders across the business.
  • Investigate and resolve reconciliation discrepancies.
  • Communicate with clients, brokers, and custodians to ensure timely resolution of queries.
  • Escalate reconciliation, process, control, and regulatory issues to the Lead Associate or Senior Manager.
  • Ensure functional department procedures and controls are in place, complete, updated, and adhered to.
  • Assist in producing management information relating to team activities.
  • Continuously improve transfer processes to meet client and regulatory requirements.
  • Support major change initiatives and deliver tasks to meet requirements.
  • Review market developments and regulatory changes impacting the business.

Requirements:

  • Strong interpersonal skills with ability to build relationships at all levels of the Company.
  • Ability to manage work requests working to tight timescales while maintaining high quality and accuracy.
  • Excellent written and verbal communication skills.
  • Strong Excel knowledge or desire to develop this capability.
  • Committed to maintaining high performance standards, clear focus, and commitment to driving great customer outcomes, profitability, and shareholder value.
  • Ability to prioritize, be responsive, deal with ambiguity, and respond to changing environments.
  • Personal accountability and honest reflection to learn and develop from mistakes.

Desired Qualifications:

  • Desire to learn and develop through relevant experience and associated operations qualifications.
  • Previous experience working within a fast-paced operations team.
  • Experience of the CREST GUI system.
  • Experience of multi-asset class transfers.
  • Experience of Altus Transfer Gateway.
  • Awareness of CASS 6 and 7 and where the regulations impact the work the reconciliation team perform.

Benefits:

  • Competitive salary inclusive of discretionary annual bonus and annual pay review.
  • Work Abroad Policy for up to 15 days per year.
  • 25 days holiday plus bank holidays and additional well-being day.
  • Option to purchase an additional 5 days holiday per year.
  • Flexible working options available, including hybrid working.
  • Pension scheme up to 10% employer contribution.
  • Sharesave scheme.
  • Income Protection & Life insurance (4 x salary core level of cover).
  • Private health care via BUPA.
  • Employee Assistance Programme.
  • Discounted Gym Membership.
  • Variety of travel to work schemes.

About Close Brothers Group:

We celebrate diversity, promote inclusivity, and are open to discussing flexible work options to help you balance your work and home life.

We appreciate that from time to time, recruitment agencies will have speculative CVs that they may wish to submit to our Talent Acquisition team in relation to a specific role.

To avoid any ambiguity around fees, please note that speculative CVs received by Close Brothers, that have not been authorized in advance, by us, will be ineligible for an agency fee. Thank you.

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