Asset Servicing Transfer Specialist

4 weeks ago

London, Greater London, United Kingdom Close Brothers Group Full time

Job Summary

We are seeking a highly skilled and detail-oriented Asset Servicing Transfer Specialist to join our team at Close Brothers Group. As an Asset Servicing Transfer Specialist, you will play a critical role in assisting the Lead Associate - Transfers and Senior Manager – Asset Servicing in the essential administration and processing of all Winterflood Business Services (WBS) client requests to transfer assets to or from the WBS service.

Key Responsibilities

  • Process all asset transfers in & out as per the client instructions by communicating with clients, custodians, and ceding parties to ensure timely and accurate completion.
  • Assist in the production of any forms required relating to the transfer of assets or cash and the tracking of all open transfer instructions.
  • Process stock withdrawal and deposits from CREST and manage any certificated holdings relating to either corporate events or client transfers.
  • Complete all critical daily & periodic tasks to maintain & sign off against controls.
  • Ensure all market, broker, and client deadlines are consistently met.
  • Prioritize and know which markets/risk to deal with in defining workflow to mitigate risks to the service, including Operational Risk, Reputational Risk, and Product risk.
  • Liaise effectively and regularly with relevant stakeholders across the business.
  • Investigate and resolve reconciliation discrepancies.
  • Communicate with clients, brokers, and custodians to ensure timely resolution of queries.
  • Evaluate and escalate reconciliation, process, control, and regulatory issues to the Lead Associate or Senior Manager timely and accurately.
  • Ensure all functional department procedures and controls are in place, complete, updated, and adhered to as defined.
  • Assist and produce management information relating to the activities of the team.
  • Continuously improve the transfer processes to ensure client and regulatory requirements are met.
  • Collaborate with other experts to develop the WBS Business and ensure all mandatory & regulatory procedures & controls are followed.
  • Support major change initiatives and deliver tasks to meet those requirements as directed.
  • Review market developments & regulatory changes that impact the business.
  • Understand the exchange relationships across all trading and operational geographies.

Requirements

  • Strong interpersonal skills with an ability and desire to build relationships at all levels of the Company.
  • Ability to manage work requests working to tight timescales while maintaining high quality and accuracy.
  • Excellent written and verbal communication skills.
  • Strong Excel knowledge or the desire to develop this capability in remit.
  • Committed to maintaining high performance standards; clear focus and commitment to driving great customer outcomes, profitability, and shareholder value.
  • Ability to prioritize, be responsive, deal with ambiguity, and respond to changing environments.
  • Personal accountability and honest reflection to learn and develop from any mistakes.

Desired Qualifications

  • A desire to learn and develop through the achievement of relevant experience and associated operations qualifications.
  • Previous experience working within a fast-paced operations team.
  • Experience of the CREST GUI system.
  • Experience of multi-asset class transfers.
  • Experience of Altus Transfer Gateway.
  • Awareness of CASS 6 and 7 and where the regulations impact the work the reconciliation team perform.

Benefits

  • Competitive salary inclusive of discretionary annual bonus & annual pay review.
  • Work Abroad Policy for up to 15 days per year.
  • 25 days holiday plus bank holidays and additional well-being day.
  • Option to purchase an additional 5 days holiday per year.
  • Flexible working options available, including hybrid working (typically 3 days in the office and 2 days from home per week).
  • Pension scheme up to 10% employer contribution.
  • Sharesave scheme.
  • Income Protection & Life insurance (4 x salary core level of cover).
  • Private health care via BUPA.
  • Employee Assistance Programme.
  • Discounted Gym Membership.
  • Variety of travel to work schemes.

We celebrate diversity, promote inclusivity, and are open to discuss flexible work options to help you balance your work and home life.

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