Asset Operational Lead

2 weeks ago

London, Greater London, United Kingdom Citigroup Inc. Full time

The Global Operations Control Testing Utility is responsible for the testing of controls designed and executed by Citi's Global Operations Control Testing teams, including Payment Controls, Loan Controls, Financial Crime, Fraud Prevention, Fraud Operations, Regulatory Reporting, and more.

This strategic and execution-oriented management position is accountable for end-to-end controls testing, including design, execution, results reporting, and insight sharing. The Global Core Operations Controls Testing leader is a subject matter expert on overall controls testing, with a deep understanding of control testing and the latest trends in Global Core Operations controls testing.

Key responsibilities include assessing control design, designing control testing tools, developing control testing procedures, ensuring control testing transitions, dispositioning exceptions, and developing insights. The role also involves carrying key responsibility for Control Design Assessment (CDA) by executing CDA checklist/procedures for controls and recording results in Citi Risk & Control (CRC).

Additionally, the position owns significant portions of control testing design activity, including writing control testing tool descriptions and completing control testing and QUEST setup. The role also involves developing control testing procedures in Confluence and obtaining necessary signoffs from covered businesses and functions.

The Global Core Operations Controls Testing leader performs a uniquely significant role on training Central Execution team overseas on all designed control testing tools and established control testing procedures. The role also involves having the ultimate decision on controls testing outlier disputes, holding the responsibility to raise concerns through IMPACT Concerns or QUEST Observation Logs based on the Business.

Other key responsibilities include creating materials for Operational Risk Forums (ORF) and senior meetings as needed, investigating causes for results that are deviating from trends, and escalating situations that pose excessive risk(s). The role also involves developing and driving quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.

Maintaining relationships and driving accountability with partners and stakeholders to drive control testing's success in support of the business's strategy is also a key responsibility. Appropriately assessing risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervising the activity of others and creating accountability with those who fail to maintain these standards.

Qualifications:

  • Relevant experience in Global Core Operations and Risk & Controls roles.
  • Subject matter expert on controls design, execution and/or control testing.
  • Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.

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