Debt Recovery Manager

4 days ago


Newcastle under Lyme, Staffordshire, United Kingdom Everpool Full time
About the Role

Everpool is seeking a Debt Recovery Manager to lead our debt recovery efforts. The successful candidate will be responsible for cultivating strong client relationships, developing comprehensive recovery strategies, and providing extensive reporting.

  • Cultivating strong client relationships by helping clients develop comprehensive recovery strategies in alignment with their organisational needs.
  • Providing extensive reporting, ensuring that any KPIs set by the client are adhered to, making sure all stakeholders are informed and up-to-date on progress.
  • Following a comprehensive debt recovery process, proactively chasing recoveries and progressing claims through numerous letters of action, outlays, and legal requirements.
  • Dealing with disputes presented from third parties in a professional and timely manner.
  • Evaluating liability by conducting extensive file and evidence reviews.
  • Referring recoveries over to clients' solicitors where necessary, being a point of contact for their legal teams and sending them claim information.

This role offers a competitive salary of £24,000 - £27,000 per annum, depending on experience.

The ideal candidate will have previous knowledge of debt recovery and/or subrogation processes, experience working in insurance or a legal environment, negotiation skills, organisational skills, client-facing skills, accuracy, and attention to detail. They will also be proactive and analytical in their approach.

You will be part of a dynamic team, working towards delivering exceptional results for our clients. As a valued member of our team, you will enjoy a range of benefits including 28 days holiday, birthday off work, charity days off, healthcare, and the option to purchase extra holidays.



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