Customer Service Representative

2 months ago

Edinburgh, Edinburgh, United Kingdom Lidl in Deutschland Full time
{"title": "Customer Assistant", "description": "

Overview

Lidl is a dynamic and supportive team with big ambitions. As a Customer Assistant, you'll play a vital role in delivering exceptional customer service and helping our customers find what they need.

Key Responsibilities

  • Provide expert advice and assistance to customers, answering their questions and resolving any issues they may have.
  • Efficiently manage deliveries as they arrive in store, ensuring that stock is accurately received and stored.
  • Deliver excellent customer service, ensuring that every customer receives a warm and welcoming experience.
  • Proactively maintain the bakery area, baking fresh goods and ensuring that the area is clean and tidy.
  • Expertly merchandise and maintain our middle aisles of Non-Food products, ensuring that they are visually appealing and easy to navigate.

Requirements

  • Experience working in a fast-paced environment, with excellent communication and interpersonal skills.
  • Ability to work flexibly, including early starts and late finishes, to meet the needs of the business.
  • Positive approach to changing priorities and a drive to work hard to make your store a success.
  • Ability to work as part of a team, supporting colleagues and contributing to a positive and inclusive store culture.

What We Offer

  • Competitive hourly pay rate, with additional pay for bank holidays and nights.
  • Generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme.
  • Opportunities for career progression and development, with a focus on supporting your growth and success.

Join Our Team

Lidl is a supportive and inclusive employer, committed to creating a positive and respectful work environment. If you're passionate about delivering exceptional customer service and working as part of a dynamic team, we'd love to hear from you.

", "lang_code": "en-US"}

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