Healthcare Administration Assistant

2 days ago


London, Greater London, United Kingdom Primary Care Management Solutions Ltd Full time
About Us

We are a leading primary care provider dedicated to delivering high-quality healthcare services to our patients. Our team is passionate about providing personalized care and attention to every individual who walks through our doors.

Job Description:

We are seeking a Front Desk Receptionist to join our team at Primary Care Management Solutions Ltd. As a Front Desk Receptionist, you will be the first point of contact for our patients and will be responsible for providing exceptional customer service.

Key Responsibilities:

  • Greet patients and direct them to the correct area
  • Answer incoming phone calls and transfer them to the relevant department
  • Process personal, telephone, and e-requests for appointments
  • Manage the practice appointment system and ensure it runs smoothly
  • Provide administrative support to the clinical team

Requirements:

  • Educated to GCSE level or equivalent
  • GCSE Mathematics & English (C or above)
  • AMSPAR Receptionists Qualification
  • NVQ Level 2 in Health and Social Care
  • Experience working on EMIS or System One
  • Experience working with the general public


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