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Service Excellence Coordinator

2 weeks ago


Holt Road, United Kingdom East of England Coop Full time
Customer Service Position Description
The East of England Co-op is hiring a Customer Service Assistant to provide outstanding customer service and support the store team. If you are a people person with excellent communication skills, this could be the perfect opportunity for you.

Main Responsibilities
* Provide top-notch customer service, addressing queries and resolving issues efficiently
* Assist customers with purchases, returns, and exchanges
* Maintain a clean and organized workspace, adhering to health and safety standards

Key Requirements
* Friendly and approachable demeanor
* Excellent communication and interpersonal skills
* Basic numeracy, literacy, and IT skills

Perks and Benefits
* Competitive hourly rate: £11.50 per hour
* Opportunities for career growth and development
* Access to training and development programs
* Discounts across our food stores and other services