Accommodation Services Director

2 days ago


Broadway, Worcestershire, United Kingdom LHR Full time

About Our Hotel:

Our hotel is a 4-star establishment, located in the heart of Broadway. With a rich history and stunning architecture, we offer our guests a unique and memorable experience. Our team is dedicated to delivering exceptional service and creating lasting memories for our guests.

Job Summary:

  • To manage all aspects of the hotel's operations, including front-of-house, back-of-house and maintenance teams.
  • To maintain high levels of customer satisfaction through effective service delivery and quality control.
  • To drive revenue growth through strategic marketing initiatives and partnership development.
  • To ensure compliance with health, safety and environmental regulations.
  • To develop and implement operational procedures to improve efficiency and reduce costs.

Requirements:

  • A minimum of 2 years' experience in a similar role, preferably within the hospitality industry.
  • Proven track record of success in managing large teams and driving business growth.
  • Excellent leadership and communication skills, with the ability to motivate and inspire staff.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions quickly.
  • Highly organized and able to prioritize tasks effectively.

What We Offer:

  • A competitive salary of £60,000 - £70,000 per annum, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A comprehensive benefits package, including 30 days' annual leave, pension scheme and access to employee assistance programmes.
  • The opportunity to work with a dynamic and supportive team, passionate about delivering exceptional guest experiences.
  • A chance to take ownership of your role and contribute to the continued success of our hotel.


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