Operations Manager

5 days ago

Leicester, Leicester, United Kingdom Atkins Search Limited Full time
About the Role

Atkins Search Limited is seeking an experienced Operations Controller to join their team. As a key member of the operations team, you will be responsible for planning, forecasting, and managing schedules of work to ensure a smooth and proactive process for the delivery of schemes.

Key Responsibilities
  • Manage and liaise with customers regarding orders, enquiries, and job progress, while demonstrating excellent standards of customer care.
  • Manage and schedule teams to ensure completion of projects within the required timescales and meeting reporting requirements relating to payroll, attendance, H&S, and training.
  • Manage both internal and external computer applications to ensure project information is captured and communicated. This will involve logging jobs and orders, producing reports, schedules, submission of information for invoice authorization to customer portals, and producing correspondence and other information as required.
  • Work with suppliers to manage pricing, raising purchase orders, and ensuring deliveries are made to meet internal and project targets.
  • Manage stock control of stock in our stores, vans, and project sites.
  • Manage customer comments and complaints.
  • Maintain confidentiality of customer information within Data Protection guidelines.
Requirements
  • Strong organizational and communication skills (written and verbal).
  • Good numeracy skills and IT literate with data analytical skills.
  • Experience of working in a fast-paced, reactive environment.
  • Experience of dealing with and managing customers, suppliers, and employees.
  • Proficient in the use of MS Office (Word, Excel, Outlook, MS Teams).
  • Experience of managing business processes using mainframe systems.
  • Possess an ability to adapt and understand various customer systems for information management.
  • Experience in a construction-related industry is useful but not essential.
  • Good understanding of modern production planning, allocation, and control.
  • Understands MPS/MRP/BOM/kitting, etc.
About the Company

Atkins Search Limited is a profitable, multi-disciplined main contractor looking to add additional talent to their team. They pride themselves on delivering high-quality projects, working collaboratively with local authorities and frameworks, and offering a personable approach. They deliver various construction services, including kitchen and bathroom refurbishments, voids, boiler and heating servicing and repairs, M&E services, and extensions and refurbishments across the commercial and residential sectors.

The company culture is very important to them, providing regular opportunities for training, development, and support for their employees. They offer a positive, collaborative, and autonomous environment, with exciting growth plans offering regular progression opportunities.

As the Operations Controller, you will have an opportunity to be involved with various divisions of the business, offering a variety of work. You will be part of a solid team structure, offering support, training, and guidance where needed.

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