Compliance Officer

3 weeks ago


Ellesmere Port, Cheshire, United Kingdom The Business Connection Full time

Job Title: Compliance Administrator

Job Summary:

The Compliance Administrator will be responsible for processing cases with the highest level of accuracy within fixed timescales. This role involves liaising with external parties in an appropriate and professional manner to ensure each case is completed efficiently and on time.

Key Responsibilities:

  • Completing all areas of the case management process accurately and efficiently through integrated user-interfaces.
  • Issuing bespoke communications accurately to customers as required.
  • Responding to complex queries with detailed and accurate answers.
  • Liaising with suppliers to negotiate the return of work within agreed service levels.
  • Maintaining the task management system up to date at all times.
  • Ensuring service level agreements are met by following the correct procedures.
  • Keeping logs updated for review in monthly management information packs.

What We Offer:

The Compliance Administrator will be rewarded with 23 days' holiday, increasing with service to 30 days; quarterly staff awards and long service rewards; company events; free onsite parking; a healthcare cashback scheme; life assurance; and genuine career opportunities.

Working Arrangements:

The Compliance Administrator will work on a hybrid basis Monday to Friday 8am to 5:30pm within recently renovated modern offices.



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