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Service Ambassador

2 months ago

West London, United Kingdom Soho House & Co Full time
About the Role

We are seeking an experienced and charismatic Head Waiter/Waitress to join our team at Soho House & Co. as a Service Ambassador at White City House.

Key Responsibilities
  • Deliver exceptional service to members, ensuring a memorable experience every time.
  • Take orders, make recommendations, and manage the payment process with finesse.
  • Work collaboratively with colleagues to maintain a seamless and efficient service.
  • Stay up-to-date with menu knowledge and make informed recommendations to members.
  • Manage cash handling and maintain a high level of accuracy.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements
  • 3-4 years' experience in a high-profile hospitality venue.
  • Excellent communication and interpersonal skills.
  • Punctuality, reliability, and a strong sense of responsibility.
  • Able to multitask and work in a fast-paced environment.
  • Passion for food and beverage, with a keen eye for detail.
  • Flexible and available to work a variety of shifts, including evenings and weekends.
What We Offer
  • A competitive hourly rate.
  • A comprehensive benefits package, including health cash plan, dental plan, and financial incentives.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work with a leading hospitality brand and be part of a talented team.