Estate Management Assistant

1 month ago

Reading, Reading, United Kingdom Leaders Romans Group Full time

Job Title: Estate Management Assistant

Location: Reading

Brand: Romans

Salary: up to £24,000 OTE

Hours: Monday - Thursday 8:30am to 5pm and Friday 9am to 5pm

About Romans:

Romans, as part of the Leaders Romans Group, is a well-established and reputable property group in the South-East of England. With a history rooted in providing exceptional property services, Romans has earned a commendable reputation for its commitment to professionalism, client satisfaction, and expertise in the local property market.

Job Summary and Key Responsibilities:

Romans are seeking an Estate Management Assistant to join their team on a permanent basis. This is an exciting opportunity to work with an award-winning, national property company that offers tailored training and development programmes at all levels. As an Estate Management Assistant, you will be responsible for supporting the Senior Estates Manager & Refurbishment Manager, processing invoices, raising works orders, and dealing with utility companies.

Core Duties of the Role:

  • Support the Senior Estates Manager & Refurbishment Manager
  • Processing invoices
  • Raising works orders
  • Chasing outstanding works orders
  • Dealing with utility companies
  • Arrange audit visits for tenanted properties
  • Sending out communications to residents in the blocks
  • Maintaining and creating spreadsheets in Excel and Smartsheet where necessary
  • Liaising/chasing contractors for start/finish dates
  • General chasing to ensure compliance is in place

Qualifications:

  • This role requires a self-motivated and organised individual who can use initiative to solve problems.
  • Exceptional customer service skills and effective communication, both verbal and written.
  • IT literate with good working knowledge of Microsoft Office applications.
  • Experience of general administration would be a significant benefit to the role.
  • Must have the ability to work from both home and Head Office in Reading.

What We Can Offer You:

  • Proven track record for career growth and advancement within the company
  • Market leading training and ongoing professional development
  • Supportive and collaborative team environment

Benefits:

  • Access to an Employee Assistance Programme including access to a virtual GP 24/7 and mental health first aiders.
  • Retail discounts.
  • Regular awards & incentives for top achievers.
  • Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays.
  • Structured training & support.

Equal Opportunity Employer: Romans, as part of the Leaders Romans Group, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

Recruitment Policy: Leaders Romans Group does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referrals from Recruitment agencies, and any such submissions will not be considered.

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