Clinical Leadership and Crisis Management Specialist

6 days ago

Grimsby, North East Lincolnshire, United Kingdom Navigo Health and Social Care CIC Full time

Overview

Navigo Health and Social Care CIC is a forward-thinking social enterprise that provides mental health services to the NHS and beyond. We are seeking an experienced Clinical Leadership and Crisis Management Specialist to join our integrated Access Team as a Shift Manager.

About the Role

This is an exciting opportunity for a seasoned crisis clinician with strong leadership skills to make a real difference in the lives of people using our services. As a Shift Manager, you will be responsible for facilitating the safe operation and management of the Adult Access team during allocated periods of responsibility.

Key Responsibilities

  • Ensure practice of self and team reflects assessment response times and other metrics and outcome measures;
  • Design, deliver and evaluate care plans;
  • Attend and sometimes lead appropriate appointments and meetings, including MDTs, follow-up and assessment appointments, team meetings, etc.;
  • To be responsible for undertaking full mental health triage and assessment of care needs of patients presenting with complex clinical conditions;
  • Determine management plans, and where appropriate, deliver short term interventions for people who are referred with complex mental health needs based upon a comprehensive biopsychosocial, risk and needs assessment of that individual;
  • Determine and implement the appropriate treatment and risk management pathway for assessed individuals;
  • Provide and facilitate comprehensive handover, and ensure appropriate and timely information sharing;
  • Where necessary, ensure timely, good quality information, shared in the most appropriate manner, to management, other teams & services, safeguarding, colleagues, people using services and other people involved in the care of those using our services;
  • Use and evaluate data, evidence and other information to guide positive outcomes for patients and to ensure the delivery of an efficient and safe service;
  • Manage own time and priorities effectively, and support the team to do the same;
  • Contribute to policy writing and review; Ensure compliance with policy, guidance and legislation, including but not limited to: Mental Health Act 1983, Mental Capacity Act 2005, Information Governance and GDPR (Data Protection Act 2018, Caldicott, etc.), Access to Health Records Act 1990, Care Act 2014, Health & Social Care Act 2012, Safeguarding Vulnerable Groups Act 2006, Health & Safety at Work act 1974;
  • Undertake basic people management duties, in liaison with and under the direction of the Business, People & Performance Manager;
  • Maintain and support others to maintain mandatory training, and continuous professional development;
  • Take ultimate responsibility for the shift management of the Access Team and act as site lead for Harrison House when on duty;
  • Cover the 24/7 Access Team rota, and on-call rota;
  • Provide on-call support to services across the organisation, including advising and supporting teams to resolve issues that arise;
  • Supervise and manage the daily workload in such a way to maximise efficiency, ensuring that duties are discharged safely and effectively. This includes the processing, evaluation and allocation of referrals as appropriate to the teams function, and an efficient caseload management system;
  • Role model and embed practice in accordance with our values, including that of attitude, conduct, language and clinical practice;
  • Participate in and undertake managerial, live and clinical supervision;
  • Deputise for short periods of time in the absence of senior management;
  • Investigate incidents in-line with the relevant organisational policy or national guidance;
  • Ensure accurate, comprehensive and relevant records;
  • Conduct internal clinical audit;
  • Research and evaluate in order to support informed continuous development and improvement to the service and the team members;

Person Specification

  • Five years post-registration mental health work experience;
  • Evidenced knowledge of relapse prevention;
  • Three years supervision, management and/or leadership experience in a health or social care environment;
  • Experience using patient records system(s);
  • Three years experience using clinical assessment tools;
  • Three years experience formulating and delivering biopsychosocial interventions;
  • Knowledge of the principles of non-medical prescribing and the use of patient group directives/protocols;
  • Evidenced knowledge and understanding of trauma-informed, person-centred approaches;
  • Current professional qualification in health or social care to degree/diploma level (RMN/RNMH/OT);
  • UK professional registration;

Salary

We offer a competitive salary of £45,000-£55,000 per annum depending on experience, plus a range of benefits including contributory pension scheme, annual leave entitlement, flexible working hours and access to continued professional development opportunities.

How to Apply

If you are an experienced crisis clinician with strong leadership skills and a passion for improving the lives of people using our services, please apply now.

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