Housekeeping Department Head
1 day ago
We are seeking a highly skilled and experienced Housekeeping Department Head to join our team at WGC Ltd. in Glasgow, UK.
The ideal candidate will have previous experience working in a housekeeping environment and be able to deliver a consistent level of service in a challenging environment. The salary for this role is approximately £32,000 per annum.
Key Responsibilities:
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationships with the hotel team, suppliers and other stakeholders to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised (COSHH/Manual Handling)
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
About Us:
WGC Ltd. is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
Benefits:
- Flexible hours contract available
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year
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