Housekeeping Department Head

1 day ago


Glasgow, Glasgow City, United Kingdom WGC Ltd. Full time
Job Title: Housekeeping Department Head

We are seeking a highly skilled and experienced Housekeeping Department Head to join our team at WGC Ltd. in Glasgow, UK.

The ideal candidate will have previous experience working in a housekeeping environment and be able to deliver a consistent level of service in a challenging environment. The salary for this role is approximately £32,000 per annum.

Key Responsibilities:

  • Work to improve productivity and efficiency of room cleaning
  • Analyse guest data to plan resources and materials required to meet operational requirements
  • Maintain strong working relationships with the hotel team, suppliers and other stakeholders to ensure clear communication and implementation of best practice
  • Identify ways to improve Guest Satisfaction
  • Adhere to Health and Safety Policy, keep all work areas neat and well organised (COSHH/Manual Handling)
  • Recruit, train, manage and monitor team performance daily/weekly
  • Deliver and exceed financial targets
  • Manage expenditure and payroll to ensure budgets are achieved
  • Participate in training to improve skills and performance
  • Solve routine challenges that occur on the job

About Us:

WGC Ltd. is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

Benefits:

  • Flexible hours contract available
  • Life Insurance
  • Free access to Doctor and Legal helpline
  • Counselling/Wellbeing Support Service
  • Discounts from 50 top retailers
  • Training budget of up to £10,000 per year


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