Housekeeping Department Lead

6 days ago


Glasgow, Glasgow City, United Kingdom WGC Ltd. Full time
About Us

WGC Ltd. is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

Job Description

In this role, you will report to the Head Housekeeper and be responsible for supporting your team in the day-to-day running of the housekeeping department.

Responsibilities
  1. Check rooms per company standard ensuring exceptional guest satisfaction.
  2. Work to improve productivity and efficiency of room cleaning.
  3. Analyse guest data to plan resources and materials required to meet operational requirements.
  4. Maintain strong working relationships with GM, Hotel Team, HSK team, and suppliers.
  5. Identify ways to improve Guest Satisfaction.
  6. Adhere to Health and Safety Policy.
What We Offer
  • A competitive salary of approximately £28,080 - £32,410 per annum based on 38 hours/week.
  • Guaranteed hours contract available.
  • Lifetime pension scheme.
  • Free access to Doctor and Legal helpline.
  • Counselling/Wellbeing Support Service.
  • Discounts from 50 top retailers.
  • Training budget of up to £10,000 per year with unlimited career progression.


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