Housekeeping Department Leader

1 month ago


Glasgow, Glasgow City, United Kingdom WGC Ltd. Full time

At WGC Ltd., we are seeking an exceptional Housekeeping Supervisor to lead our housekeeping department. The ideal candidate will have a proven track record of delivering high-quality cleanliness services while driving productivity and leading a team to achieve financial targets.


Job Description:

This role is responsible for ensuring that all housekeeping operations are carried out efficiently, effectively, and in line with company standards. The successful candidate will have excellent leadership skills, the ability to motivate and develop their team, and a keen eye for detail.


Key Responsibilities:
  • Improve Productivity: Enhance room cleaning efficiency and resource planning.
  • Analyse Guest Data: Plan resources and materials to meet operational requirements.
  • Maintain Strong Relationships: Foster clear communication with hotel teams, suppliers, and leadership.
  • Improve Guest Satisfaction: Identify areas for improvement and implement best practices.
  • Adhere to Health and Safety: Maintain a safe and organized work environment.
  • Lead and Develop Team: Recruit, train, and monitor team performance.
  • Achieve Financial Targets: Deliver and exceed financial goals, manage expenditure, and payroll.
  • Participate in Training: Improve skills and performance through ongoing development.
  • Solve Routine Challenges: Address and resolve daily job-related issues.

Benefits:

We offer a competitive salary of £45,000 - £55,000 per annum, a fixed hours contract, flexible hours to suit, life insurance, free access to a doctor and legal helpline, counselling and wellbeing support, and discounts from top retailers. A training budget of up to £10,000 per year is available, with unlimited career progression. Join us at WGC Ltd. as we strive to deliver exceptional guest experiences for over 24 million customers annually.



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