Head of Room Operations

3 weeks ago


Glasgow, Glasgow City, United Kingdom WGC Ltd. Full time
Job Description

This exciting opportunity is for a Head Housekeeper to join our team at WGC Ltd. As a member of our senior leadership team, you will be responsible for driving improvements in guest satisfaction, productivity, and efficiency across the housekeeping department.

Key responsibilities include:
• Analyzing guest data to inform resource planning and allocation
• Developing and maintaining strong relationships with management, team, and suppliers
• Identifying areas for growth and implementing process improvements
• Maintaining a safe and well-organised work environment
• Developing and managing team performance
• Achieving financial targets while effectively managing expenditure and payroll
• Staying up-to-date with training opportunities to enhance skills
• Resolving routine challenges efficiently

About the Role
This is an excellent opportunity to develop your skills and experience in a fast-paced environment. You will be part of a supportive team that prioritises guest satisfaction and employee well-being. We offer a competitive salary of £34,000 per annum, flexible hours, and a comprehensive benefits package, including life insurance, free access to a doctor and legal helpline, and discounts from top retailers.

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