Residential Property Manager
3 weeks ago
Award-winning real estate recruitment firm deverellsmith is seeking a highly skilled Resident Manager to join their expanding Lewisham team.
As a key member of the team, you will be responsible for ensuring an exceptional living experience for residents, collaborating with colleagues to optimize neighbourhood occupancy and maintaining properties to a high standard for viewing.
This is a fantastic opportunity to utilise your lettings experience and problem-solving skills to drive customer satisfaction and achieve budgeted targets for occupancy, pricing, revenue, and Net Promoter Scores.
The successful candidate will have ARLA or equivalent property qualification (Level 3 essential, Level 4 desirable), intermediate to advanced computer skills, including Microsoft Office (Excel, Word) and industry-related systems, such as Yardi and Hubspot.
The ideal candidate will possess strong written and verbal communication skills, exceptional interpersonal skills, and be self-motivated and proactive.
You will be responsible for conducting property viewings, facilitating reservations and handovers, identifying and implementing improvements to elevate expectations and service standards, driving customer/resident satisfaction across all platforms, achieving budgeted targets, completing inventory check-in and check-out reports, performing inspections of occupied and vacant properties, managing the move-out process, accurately reporting and recording all activities, ensuring 100% accuracy of data recording in Yardi, supporting office functions and resident availability, managing utility bills for void units, and updating utility companies with tenancy changes.
In return, you can expect a competitive salary of £32,000 - £35,000 per annum, depending on experience, and the opportunity to work with a leading real estate recruitment firm.
deverellsmith is an equal opportunities employer, committed to creating an inclusive environment for all employees.
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Residential Property Manager
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Residential Property Manager
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