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Sales Operations Specialist

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Rightmove Full time
About the Role

We are seeking a highly skilled Sales Operations Specialist to join our team at Rightmove. As a key member of our Sales Operations team, you will play a critical role in providing actionable insights and timely information to our sales and sales management teams.

Key Responsibilities
  • Develop and maintain various dashboards using the Looker platform to provide live tracking of performance and surface key information to stakeholders of different levels.
  • Work closely with the sales management teams to monitor capacity and customer volume growth to ensure sales patches are fit for purpose.
  • Collaborate with the Enablement Managers to help design and model sales commission plans, and then calculate and distribute ongoing; help resolve any queries that arise.
  • Ensure the integrity of the data in our CRM (Sugar), encouraging and challenging the sales force to care about the CRM. Producing and amending BI reports for Sales managers and senior stakeholders.
  • Continuously evaluate the sales process and identifying areas where we can help the sales force become more effective/efficient (Time, Revenue, Loss, Reports, Tools).
  • Continuously evaluate our reports and processes, offering a proactive approach. When we look to make changes help us model out the changes and the potential outcomes to sense check decisions.
Requirements
  • Proven analytical skills, able to find actionable and relevant insights.
  • Advanced SQL and Microsoft Excel skills.
  • Familiarity with KPI/performance targeting, territory management and capacity planning.
  • Manage multiple changing priorities and expectations with clarity and reasoning.
  • Break down complex processes into simpler steps, identifying areas for improvement, and guide internal users on new processes.
  • Familiarity with Looker, or other data analytics platforms.
  • Experience with Sales CRM systems, such as Sugar CRM or Salesforce.
About Rightmove

Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen.

We're home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market.

Despite this growth, we've remained a friendly, supportive place to work, with employee #1 still working here We've done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include:

  • Be approachable and appreciate what others do
  • Make complex things as simple as possible
  • Build great teams, because Rightmove is people
  • Drive improvement, we can always be better
  • Share early, honestly and often

We believe in careers that open doors, and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we're a great place to work, we're clearly doing something right