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Corporate Receptionist

2 months ago

Cambridge, Cambridgeshire, United Kingdom GUK Full time

About the Role

GUK is seeking a highly skilled and professional Corporate Receptionist to join our team. As the first point of contact for visitors, tenants, and clients, you will be responsible for providing exceptional customer service and ensuring a positive experience for all.

Key Responsibilities

  • Liaise with the Facilities Manager to assist with building management elements
  • Meet and greet all visitors, tenants, and clients
  • Direct visitors to the correct floors
  • Ensure the reception desk runs efficiently
  • Respond to email instructions
  • Conduct daily inspections to ensure the site is safe
  • Report any faults to the correct parties and management as necessary
  • Deal with a variety of requests or queries throughout the day
  • Create monthly newsletters and arrange pop-up events for tenants

Requirements

  • Experience as a receptionist or in customer service
  • Experience within a corporate environment
  • Professional presentation, self-confidence, and smart attire at all times
  • Good health and safety knowledge
  • Attention to detail
  • Good intermediate computer literacy
  • Excellent communication skills
  • Able to remain calm and effectively manage difficult situations

Employee Benefits

  • Ride to Work Scheme
  • 20 days annual leave plus bank holidays
  • 3% pension contribution
  • Employee Assistance Programme
  • Credit Union
  • Long Service Rewards
  • Employee of the Month/Year

About GUK

GUK is an equal opportunities employer and values diversity in the workplace. We believe that a diverse and talented workforce fosters excellence and makes us a great place to work.