TRICARE Overseas Program Specialist
3 weeks ago
We are seeking a highly skilled Beneficiary Services Representative Floater to join our team in Lakenheath, England. As a key member of our team, you will provide critical support to TRICARE beneficiaries, ensuring they receive timely and accurate information about their healthcare benefits.
Job Description:
This is a unique opportunity to work in a dynamic environment, collaborating with stakeholders across multiple sites. You will be responsible for verifying benefits eligibility, processing enrollments, and resolving discrepancies between systems. Additionally, you will provide education on resources and benefits to beneficiaries via phone and in-person interactions.
Key Responsibilities:
- Verify benefits eligibility and process enrollments, disenrollments, portability transfers, and more using Defense Online Enrollment System, Customer Relationship Manager systems, etc.
- Resolve enrollment discrepancies between systems, and run weekly reports
- Perform Primary Care Manager changes, following Military Treatment Facility guidelines
- Provide education on resources and benefits, enrollment/disenrollment information, and customer service to beneficiaries on the phone and in person
- Collect, process, retrieve, and disseminate transfer information for active-duty portability/disenrollment processes
- Conduct briefings for In Processing, Out Processing, Maternity, and others
- Provide basic claims assistance such as providing information on the status of claims
- Collect and record other Health Information into applicable systems
- Assess the appropriate assistance levels and when forward a call or refer as needed to address the beneficiary's question
- Collect and report information on daily activities performed
- Complete on a timely basis and comply with HIPAA regulations, Leidos, and other training and refresher courses
- Maintain confidentiality and proper handling of Protected Health Information
- Provide remote support to Leidos BSRs at other sites
- Adhere to a business casual dress code
Required Skills and Qualifications:
- High school diploma or GED
- Must be SOFA/Command Sponsored as a dependent of an Active-Duty Service Member or DoD employee
- Must be a US Citizen to be considered for this position
- Be eligible for and maintain ADP II/IT II clearance
- Will be expected to travel to multiple sites from 25%-75% of the time
- Three years' cumulative experience in the following areas:
- Experience in U.S. military healthcare delivery system or civilian managed care medical/administrative environment
- Experience in a medical or clinical environment
- Experience with the CHCS or civilian healthcare computer system and in processing medical claims
- Experience in a public environment
Benefits:
- Competitive pay and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Flexible working arrangements, including remote work options
-
TRICARE Overseas Program Coordinator
3 weeks ago
Lakenheath, Suffolk, United Kingdom Leidos Full timeAs a TRICARE Overseas Program Coordinator with Leidos, you will have the opportunity to work in a fast-paced environment, delivering exceptional customer service to TRICARE beneficiaries. With a competitive salary range of $70,000 - $90,000 per year, this role offers a chance to make a meaningful impact in the lives of military families.The job description...
-
TRICARE Overseas Program Coordinator
7 days ago
Lakenheath, Suffolk, United Kingdom Leidos Holding Full timeAt Leidos, we are seeking a highly skilled and detail-oriented TRICARE Overseas Program Coordinator to join our team in Lakenheath, England. This exciting opportunity will provide you with the chance to make a real difference in the lives of military families by supporting the TRICARE Overseas Program under the Defense Health Agency.About the JobAs a...
-
TRICARE Program Coordinator
1 week ago
Lakenheath, Suffolk, United Kingdom Leidos Full timeOverview of Job Responsibilities">A Beneficiary Services Representative at Leidos will provide critical support to the TRICARE Overseas Program under the Defense Health Agency. Key responsibilities include serving as a liaison for beneficiaries, verifying benefits eligibility, and processing enrollments and disenrollments. Additionally, the successful...
-
TRICARE Program Coordinator
7 days ago
Lakenheath, Suffolk, United Kingdom Thebusinessyear Full timeThebusinessyear is a dynamic company that offers a unique chance to work in a fast-paced environment. As a TRICARE Program Coordinator, you will play a critical role in ensuring the smooth operation of our TRICARE program. This position requires strong organizational skills, attention to detail, and excellent communication abilities.We offer a competitive...
-
Lakenheath, Suffolk, United Kingdom Leidos Full timeWe are seeking a skilled and compassionate Customer Service Representative to join our team in Lakenheath, England. This is an excellent opportunity to work with the TRICARE Overseas Program under the Defense Health Agency.Job Summary:The Beneficiary Services Representative Floater will provide exceptional customer service to eligible beneficiaries, ensuring...
-
TRICARE Support Specialist
3 weeks ago
Lakenheath, Suffolk, United Kingdom Leidos Holding Full timeJob SummaryAs a TRICARE Support Specialist, you will be responsible for verifying benefits eligibility, processing enrollments, and providing education on resources and benefits to TRICARE beneficiaries. You will work closely with customers to resolve issues and provide exceptional service.
-
Lakenheath, Suffolk, United Kingdom Leidos Full timeThe Leidos team is seeking a highly skilled Global Healthcare Delivery Expert to join our TRICARE Overseas program. This exciting opportunity will allow you to work with a dynamic team and make a meaningful difference in the lives of military families overseas.Job Summary:This Beneficiary Services Representative Floater position requires a unique blend of...
-
TRICARE Representative
3 weeks ago
Lakenheath, Suffolk, United Kingdom Leidos Full timeAbout the RoleThis Beneficiary Services Representative Floater position requires a detail-oriented individual who can accurately verify benefits eligibility and process various transactions using our online systems. The ideal candidate will also have excellent communication skills to educate TRICARE beneficiaries on resources and benefits, as well as provide...
-
Beneficial Overseas Program Representative
1 month ago
Lakenheath, Suffolk, United Kingdom Leidos Full timeLeidos is a premier provider of innovative technology, engineering, and cybersecurity solutions. Our mission is to make a difference in the lives of our customers by delivering exceptional service and support.Estimated Salary Range$65,000 - $85,000 per annum, based on location and experience.As a Beneficial Overseas Program Representative with Leidos, you...
-
TRICARE Enrollment Coordinator
15 hours ago
Lakenheath, Suffolk, United Kingdom Leidos Full timeSalaryThe estimated salary for this role is between $65,000 and $90,000 per year, depending on experience and qualifications. This is a competitive range that reflects the importance of this position in supporting the TRICARE program.
-
TRICARE Customer Service Representative
3 weeks ago
Lakenheath, Suffolk, United Kingdom Leidos Holding Full timeOverviewA highly skilled TRICARE Customer Service Representative is sought to provide exceptional service to military families and beneficiaries worldwide. As a key member of the Leidos team, you will play a vital role in ensuring seamless healthcare delivery systems for those who serve our country.About the RoleThis challenging and rewarding position offers...
-
Global Health Services Representative
2 weeks ago
Lakenheath, Suffolk, United Kingdom Leidos Full timeBenefits Coordinator SpecialistLeidos is seeking a Benefits Coordinator Specialist to join our team. In this role, you will be responsible for providing educational services to TRICARE Overseas Program beneficiaries under the Defense Health Agency. Your primary responsibilities will include verifying benefits eligibility, processing enrollments and...
-
Lakenheath, Suffolk, United Kingdom Leidos Full timeJob OverviewLeidos is seeking a skilled Healthcare Services Liaison to join our team in the UK, supporting the TRICARE Overseas Program under the Defense Health Agency.
-
Beneficiary Services Advisor
3 weeks ago
Lakenheath, Suffolk, United Kingdom Leidos Holding Full timeAbout the RoleWe are looking for a motivated and detail-oriented Beneficiary Services Advisor to support our TRICARE Overseas Program under the Defense Health Agency. In this role, you will provide beneficiary education and enrollment services, ensuring seamless interactions with customers.
-
Customer Service Coordinator
7 days ago
Lakenheath, Suffolk, United Kingdom Leidos Full timeOverview:">We are seeking a highly skilled Customer Service Administrator to join our team at Leidos. As a Beneficiary Services Representative Floater, you will play a crucial role in providing education and enrollment services for the TRICARE Overseas Program under the Defense Health Agency.
-
Global Healthcare Support Specialist
4 weeks ago
Lakenheath, Suffolk, United Kingdom Leidos Full timeJob OverviewWe are seeking a dedicated Global Healthcare Support Specialist to join our team in Lakenheath, England. In this role, you will provide critical support services for the TRICARE Overseas Program under the Defense Health Agency.About the JobThis is an exciting opportunity to make a meaningful difference in the lives of military families and...
-
Global Health Services Representative
4 weeks ago
Lakenheath, Suffolk, United Kingdom Leidos Full timeJob DescriptionAs a Global Health Services Representative with Leidos, you will play a crucial role in providing education and enrollment services for the TRICARE Overseas Program under the Defense Health Agency. Your primary duties will include verifying benefits eligibility, processing enrollments, and resolving discrepancies using the Defense Online...
-
Healthcare Delivery System Specialist
7 days ago
Lakenheath, Suffolk, United Kingdom Leidos Holding Full timeCompany Overview: Leidos Holding is a leading innovation company in national security and health, with a global workforce of 47,000 employees collaborating to create smarter technology solutions for customers in heavily regulated industries.\About the Job: We are seeking a highly skilled Healthcare Delivery System Specialist to join our team. As a TRICARE...
-
Customer Service Liaison
2 weeks ago
Lakenheath, Suffolk, United Kingdom Leidos Full timeJob OverviewWelcome to Leidos, a dynamic and innovative company that offers a challenging role for individuals seeking to grow in their careers. As a Beneficiary Services Representative Floater, you will have the opportunity to work with our team and provide exceptional services to TRICARE Overseas Program beneficiaries.The ideal candidate will be...
-
Medical Services Coordinator
3 weeks ago
Lakenheath, Suffolk, United Kingdom Leidos Full timeJob DescriptionWe are seeking a highly skilled Medical Services Coordinator to join our team in the UK.The successful candidate will provide education and enrollment services for the TRICARE Overseas Program under the Defense Health Agency. Key responsibilities include verifying benefits eligibility, processing enrollments, disenrollments, portability...