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Foreign Exchange Specialist

2 months ago


Swansea, City and County of Swansea, United Kingdom Hays Travel Full time
{"h1": "Foreign Exchange Consultant", "p": "At Hays Travel, we are seeking a highly skilled Foreign Exchange Consultant to join our team. As a key member of our foreign exchange bureau, you will be responsible for ensuring the profitability of our operations. Your exceptional customer service skills and ability to drive business through social media, events, and relationships with existing customers will be crucial in achieving our targets and KPIs.

Key Responsibilities:

* Ensure profitability of foreign exchange bureau
* Achieve given foreign exchange targets, including set KPIs
* Convert Hays Travel customers to purchase
* Maximise individual and team sales of foreign exchange
* Provide exceptional customer service at all times
* Assist with the day-to-day operation of the bureau
* Increase exposure of bureau and develop new business leads
* Use social media to promote offers, generate customer engagement, and sales leads
* Maximise all opportunities by following foreign exchange sales structure
* Monitor local competition and manage rates and margins effectively on a daily basis
* Monitor stock levels of foreign currency and ensure that minimum quantities are maintained
* Accurate cash reconciliation and banking
* Responsible for minimising risk and mitigating errors
* Play an active role in the day-to-day operation of the branch and supporting Travel colleagues with administrative duties
* Responsibility for security of the bureau
* Willingness to participate in training appropriate to own development
* Adhere to company policies and procedures

What We Are Looking For:

* Good accuracy and numerical skills
* Excellent administration and organisational skills
* Effective communication service and customer service experience
* Competent IT skills

If you are a passionate individual with a keen interest in travel and tourism, and have a proven track record in sales and customer service, we would love to hear from you.

Please note that this job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved.

We are an equal opportunities employer and welcome applications from all qualified candidates.

Thank you for considering this opportunity to join our team at Hays Travel.

Sincerely, [Your Name]"}