Foreign Exchange Specialist
4 days ago
Job Title: Foreign Exchange Consultant
About the Role:
We are seeking a highly skilled Foreign Exchange Consultant to join our team at Hays Travel. As a key member of our team, you will be responsible for ensuring the profitability of our foreign exchange bureau.
Key Responsibilities:
- Ensure the profitability of the foreign exchange bureau
- Achieve given foreign exchange targets, including set KPI's
- Convert Hays Travel customers to purchase
- Maximise individual and team sales of foreign exchange
- Provide exceptional customer service at all times
- Assist with the day-to-day operation of the bureau
- Increase exposure of the bureau and develop new business leads
- Use social media to promote offers, generate customer engagement and sales leads
- Maximise all opportunities by following foreign exchange sales structure
- Monitor local competition and manage rates and margins effectively on a daily basis
- Monitor stock levels of foreign currency and ensure that minimum quantities are maintained
- Accurate cash reconciliation and banking
- Responsible for minimising risk and mitigating errors
- Play an active role in the day-to-day operation of the branch and supporting Travel colleagues with administrative duties
- Responsibility for security of the bureau
- Willingness to participate in training appropriate to own development
- Adhere to company policies and procedures
Requirements:
- Good accuracy and numerical skills
- Excellent administration and organisational skills
- Effective communication service and customer service experience
- Competent IT skills
About Us:
Hays Travel is a leading travel company with a strong reputation for providing exceptional customer service. We are committed to delivering high-quality travel experiences to our customers and are seeking a talented Foreign Exchange Consultant to join our team.
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