Proactive Customer Resolution Advisor

4 days ago


Brighton, Brighton and Hove, United Kingdom American Express Full time

**Proactive Customer Resolution Advisor

We are seeking a results-driven and customer-focused individual to join our team as a Proactive Customer Resolution Advisor. In this role, you will work closely with customers to resolve financial issues proactively, providing personalized support and guidance to help them recover financially.

Your primary responsibilities will include:

  • Conducting thorough financial assessments to identify areas of improvement
  • Developing and implementing customized plans to address customer financial challenges
  • Communicating effectively with customers to build trust and confidence
  • Collaborating with internal teams to ensure seamless customer support

**What We Offer:**

  • A competitive estimated salary of $55,000 - $70,000 per year
  • Bonus incentives for outstanding performance
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

Note: The successful completion of a background verification check is a requirement for this position.



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