Housing Operations Manager
3 weeks ago
James Andrews Recruitment Solutions Ltd is seeking a highly skilled Housing Operations Manager to join their team on a three-month temporary contract. The ideal candidate will have experience providing team leadership and operational delivery of services with a focus on driving improvement.
The successful candidate will be responsible for collaborating with the Senior Operations Manager and fellow Operations Managers to meet regional targets and ensure smooth service delivery across Yorkshire. They will also use people management skills to motivate, support, and develop their team, fostering a culture of continuous improvement.
The Housing Operations Manager will balance resources and workflows to achieve targets and contractual compliance, while maintaining core values of care, inclusivity, and integrity. They will also lead the Housing Managers to improve efficiency and customer experience, and monitor and improve operational performance, ensuring compliance with all statutory and regulatory requirements across rented and leasehold services.
Key Responsibilities:
- Collaborate with Senior Operations Manager and fellow Operations Managers to meet regional targets and ensure smooth service delivery across Yorkshire
- Use people management skills to motivate, support, and develop your team, fostering a culture of continuous improvement
- Balance resources and workflows to achieve targets and contractual compliance, while maintaining core values of care, inclusivity, and integrity
- Lead the Housing Managers to improve efficiency and customer experience
- Monitor and improve operational performance, ensuring compliance with all statutory and regulatory requirements across rented and leasehold services
Requirements:
- Proven experience in a housing management role
- Strong leadership and team management skills
- A strategic thinker with a passion for improving housing services
- Knowledge of relevant legislation and best practices in housing
Skills, Knowledge, and Expertise:
- Risk assessment and management
- Financial management and budgeting
- Excellent communication, negotiation, influencing, and conflict management
Working Hours:
- 37 hours per week
- Monday – Friday, 9:00am - 5:00pm
Please note that you require recent experience to apply for this role.
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