Housing Support Coach
2 months ago
Location: Huddersfield Hours: 22 hours Contract: Fixed Term until September 2025 About Us: We are Connect Housing, a well-established housing association committed to providing quality homes and outstanding services to our tenants and residents, and creating opportunities to help people enjoy happy, healthy lives. At our young people’s accommodation, we aim to create a safe and supportive environment that empowers young people to develop life skills, regain stability, and transition to independent living. Role Overview: As a Housing Support Coach for young people (ages 16-25), you will work directly with young people, offering tailored support that empowers them to achieve independence and stability. Your role will involve helping residents navigate challenges and develop essential life skills. This role is a real opportunity for you to make a positive difference to the lives of others. Key Responsibilities:
- • Develop and maintain supportive, trusting relationships with young residents, acting as a mentor and guide in their journey towards independent living.
- • Provide one-on-one support to help residents improve life skills such as budgeting, managing tenancies, cooking, and self-care.
- • Liaise with external services (e.g., mental health professionals, employment services, social workers) to ensure holistic support for residents.
- • Support young people in navigating housing applications, securing move-on accommodation, and understanding tenancy rights and responsibilities.
- • Assist with day-to-day operations, ensuring our accommodation remains a safe, supportive, and welcoming environment.
- • Monitor residents’ progress, keep accurate records, and report on outcomes as needed.
- • Facilitate group workshops on topics like independent living skills, confidence-building, and personal wellbeing.
- • Help residents manage crises and challenging situations, providing practical advice and emotional support when needed.
- • Experience in working with young people, particularly those affected by homelessness, trauma, or mental health issues.
- • Good interpersonal and communication skills, with the ability to build rapport with young people from diverse backgrounds.
- • A positive, non-judgemental attitude, with good problem-solving abilities and resilience in managing challenging behaviour.
- • A commitment to safeguarding, equality, and promoting the welfare of young people.
- • 26 days annual leave rising to 31 days after 5 years, plus bank holidays
- • Group pension scheme with up to 9% matched by Connect. Salary sacrifice also available.
- • BUPA Health Cash Plan. Get money back for your dental, optical, podiatry treatment and much more, including cash back on your prescriptions.
- • Employee Assistance Programme: get free confidential advice and support 24/7, with free counselling sessions available too.
- • Wellbeing activities e.g. art classes, pottery workshops and much more.
- • MyPlace benefits: retail discounts and offers
- • The opportunity to buy and sell annual leave
- • Training and development opportunities and support with costs for role-related professional subscriptions and qualifications.
- • Travel season ticket loans
- • Cycle-to-work scheme
- • Paid volunteering leave
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