Housing Coach

1 week ago


Solihull West Midlands, United Kingdom Bromford Full time

Are you passionate about helping people and skilled in guiding customers to better manage their homes? As a neighbourhood coach, youll independently manage a patch of around two hundred homes which are predominantly new build homes andflats. Your responsibilities will include ensuring properties are well-maintained, raising awareness of customer responsibilities, and providing coaching and guidance to support our vulnerable customers.
Youll have a holistic customer approach,building positive relationships within thelocal community, to make a meaningfulimpact on our customers' lives.
This position is full-time, permanent andsubject to an enhanced DBS check.Regular home working is available.
Has experience working in a customer facing role, ideally within housing management
Strives to achieve performance targets, maximising customer satisfaction
Has a reputation for first-rate influencing, negotiating and relationship building skills
Has access to a vehicle and a full driving licence.
Your previous experience may be in roles such as housing manager, housing officer, neighbourhood manager or tenancy officer, amongst others.


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