Customer Success Coordinator
2 weeks ago
We are seeking a highly skilled Customer Success Coordinator to join our team at Mears. As a key member of our Medway contract team, you will be responsible for delivering exceptional customer service and supporting our social value activities.
Key responsibilities will include managing customer feedback and insight, using business systems to log and process information, and acting as contract champion to coordinate social value activities. You will also be responsible for representing the customer at contract SMT meetings and attending client core group meetings.
To be successful in this role, you will need to have a recognized customer or business qualification, be educated to A level standard or above, and have current experience working in a customer-led role. You will also need to be IT literate, have excellent communication skills, and be able to build relationships and manage complex situations.
We offer a range of benefits, including 25 days annual leave, annual Mears Fun Day, volunteering leave, and staff perks with Mears Rewards. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
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Customer Success Coordinator
6 days ago
Gillingham, Kent, United Kingdom Mears Full timeWe are seeking a Customer Success Coordinator to support our Medway contract in delivering exceptional customer service and contributing to our social value activities.The ideal candidate will have a recognized customer or business qualification, be educated to A level standard or above, and have current experience working in a customer-led role.Key...
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Customer Success Coordinator
1 week ago
Gillingham, Kent, United Kingdom Mears Full timeWe are seeking a Customer Success Coordinator to support our Medway contract in delivering exceptional customer service and contributing to our social value activities.The ideal candidate will have a recognised customer or business qualification, be educated to A level standard or above, and have current experience working in a customer-led role.Key...
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Customer Success Coordinator
18 hours ago
Gillingham, Kent, United Kingdom Mears Full timeAbout MearsWe are the largest provider of repairs and maintenance, and regeneration services across the UK. Our services are tailored to meet the needs of our clients and their customers.About the RoleThis is an exciting opportunity to join Mears as a Customer Success Coordinator and support our Medway contract. As a Customer Success Coordinator, you will...
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Customer Success Coordinator
4 weeks ago
Gillingham, Kent, United Kingdom Mears Full timeAbout MearsMears is a leading provider of repairs and maintenance services across the UK, delivering rapid-response and planned maintenance services through partnerships with local authorities, Arm's Length Management Organisations, and Housing Associations.Job SummaryWe are seeking a full-time Customer Success Coordinator to support our Medway contract. The...
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Customer Success Coordinator
2 months ago
Gillingham, Kent, United Kingdom Mears Full timeAbout MearsMears is a leading provider of repairs and maintenance services across the UK, delivering rapid-response and planned maintenance services through partnerships with local authorities, Arm's Length Management Organisations, and Housing Associations.Job SummaryWe are seeking a full-time Customer Success Coordinator to support our Medway contract. The...
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Customer Success Coordinator
2 months ago
Gillingham, Kent, United Kingdom Mears Full timeAbout the RoleWe are seeking a highly skilled Customer Success Coordinator to join our team in Gillingham. As a key member of our Medway contract team, you will play a vital role in delivering exceptional customer service and contributing to our social value activities.Key ResponsibilitiesManage customer feedback and insight on the contract, ensuring timely...
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Customer Success Coordinator
2 months ago
Gillingham, Kent, United Kingdom Mears Full timeAbout the RoleWe are seeking a highly skilled Customer Success Coordinator to join our team in Gillingham. As a key member of our Medway contract team, you will play a vital role in delivering exceptional customer service and contributing to our social value activities.Key ResponsibilitiesManage customer feedback and insight on the contract, ensuring timely...
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Customer Success Coordinator
4 weeks ago
Gillingham, Kent, United Kingdom Mears Full timeAbout the RoleWe are seeking a highly skilled Customer Success Coordinator to join our team in Medway. As a key member of our team, you will be responsible for delivering exceptional customer service and supporting our social value activities.Key ResponsibilitiesManage customer feedback and insight on the contract, including customer complaint resolution, in...
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Customer Success Coordinator
4 weeks ago
Gillingham, Kent, United Kingdom Mears Full timeAbout the RoleWe are seeking a highly skilled Customer Success Coordinator to join our team in Medway. As a key member of our team, you will be responsible for delivering exceptional customer service and supporting our social value activities.Key ResponsibilitiesManage customer feedback and insight on the contract, including customer complaint resolution, in...
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Customer Success Coordinator
1 month ago
Gillingham, Kent, United Kingdom Mears Full timeAbout the RoleWe are seeking a highly skilled Customer Success Coordinator to join our team in Medway. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to our social value activities.Key ResponsibilitiesManage customer feedback and insight on the contract, including customer complaint...
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Customer Success Coordinator
1 month ago
Gillingham, Kent, United Kingdom Mears Full timeAbout the RoleWe are seeking a highly skilled Customer Success Coordinator to join our team in Medway. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to our social value activities.Key ResponsibilitiesManage customer feedback and insight on the contract, including customer complaint...
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Client Success Coordinator
4 weeks ago
Gillingham, Kent, United Kingdom Mears Full timeClient Success CoordinatorLocation: GillinghamEmployment Type: Full Time PermanentCompensation: Up to £29,800 per annum, plus company vehicle allowanceWorking Hours: 42.5 hours per week, Monday to FridayAs a leading provider of repair and maintenance solutions throughout the UK, Mears specializes in both rapid-response and planned maintenance services,...
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Client Success Coordinator
2 months ago
Gillingham, Kent, United Kingdom Mears Full timeClient Success CoordinatorLocation: GillinghamEmployment Type: Full Time PermanentCompensation: Up to £29,800 per annum, plus company vehicle allowanceWorking Hours: 42.5 hours per week, Monday to FridayAs a leading provider of repair and maintenance solutions throughout the UK, Mears specializes in both rapid-response and planned maintenance services,...
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Diary Coordinator
2 weeks ago
Gillingham, Kent, United Kingdom Senseco Systems Limited Full timeThe Diary Coordinator is responsible for managing the diary for all call outs, remedials and maintenance visits across the service department; ensuring work is planned by priority and is logistically and financially correct.Key Responsibilities:Reporting to the Service Team Manager and Management Team, the Diary Coordinator will be responsible for scheduling...
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Customer Service Coordinator
3 weeks ago
Gillingham, Kent, United Kingdom Get Recruited (UK) Ltd Full timeJob OpportunityCustomer Service AdministratorWe are working with a successful business in the Gillingham area that supports new and existing brands in their growth. Due to their continued success, they are looking for an experienced Customer Service Administrator to join their team.The Role:Support the growth of new and existing brandsWork in a fast-paced...
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Customer Service Coordinator
3 weeks ago
Gillingham, Kent, United Kingdom Get Recruited (UK) Ltd Full timeJob OpportunityCustomer Service AdministratorWe are working with a successful business in the Gillingham area that supports new and existing brands in their growth. Due to their continued success, they are looking for an experienced Customer Service Administrator to join their team.The Role:Support the growth of new and existing brandsWork in a fast-paced...
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Customer Service Coordinator
7 days ago
Gillingham, Kent, United Kingdom Get-Recruited (UK) Ltd Full timeCustomer Service Administrator RoleWe are seeking an experienced Customer Service Administrator to join our team in Gillingham. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Support the operations team with day-to-day administrative tasksEnsure...
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Diary Coordinator
4 weeks ago
Gillingham, Kent, United Kingdom Senseco Systems Limited Full timeThe Diary Coordinator plays a pivotal role in ensuring the smooth operation of the service department by effectively managing the diary for all call outs, remedials, and maintenance visits. This involves prioritizing work, ensuring logistical and financial accuracy, and maintaining open communication with the team and stakeholders.Key...
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Diary Coordinator
4 weeks ago
Gillingham, Kent, United Kingdom Senseco Systems Limited Full timeThe Diary Coordinator plays a pivotal role in ensuring the smooth operation of the service department by effectively managing the diary for all call outs, remedials, and maintenance visits. This involves prioritizing work, ensuring logistical and financial accuracy, and maintaining open communication with the team and stakeholders.Key...
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Diary Coordinator
4 weeks ago
Gillingham, Kent, United Kingdom Senseco Systems Limited Full timeThe Diary Coordinator plays a pivotal role in ensuring the smooth operation of the service department by effectively managing the diary for all call outs, remedials, and maintenance visits. This involves prioritizing work, ensuring logistical and financial accuracy, and maintaining open communication with the team and stakeholders.Key...