Customer Service Representative

1 day ago


Elgin, Moray, United Kingdom Arnold Clark. Careers Full time
About the Role

We're seeking a highly skilled Customer Service Executive to join our team at Arnold Clark in Elgin. As a Product Genius, you'll be the in-branch expert, dedicated to delivering exceptional customer experiences. Your primary focus will be on developing your knowledge of our products and honing your communication skills to provide tailored solutions for our customers.

Key Responsibilities
  • Develop and maintain in-depth product knowledge to provide expert advice to customers
  • Build strong relationships with customers to understand their needs and preferences
  • Work collaboratively with the management team to achieve sales targets and improve customer satisfaction
  • Stay up-to-date with product information, promotions, and industry developments to provide accurate and informed advice
  • Contribute to the development of sales strategies and initiatives to drive business growth
What We Offer
  • A competitive salary and benefits package
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A dynamic and supportive work environment with a focus on teamwork and collaboration
  • The chance to work with a leading automotive retailer and contribute to the success of our business
Requirements
  • Excellent communication and interpersonal skills
  • Strong product knowledge and sales skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Flexibility to work a five-day week, including weekends


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