Aftersales Customer Service Representative

1 day ago


Elgin, Moray, United Kingdom Arnold Clark Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. As a key member of our branch in Elgin, you will play a vital role in delivering an exceptional customer experience and helping our customers find the perfect vehicle.

Key Responsibilities
  • Prepare the showroom and cars for the day ahead, ensuring a welcoming and organized environment for our customers.
  • Support the Sales department in delivering excellent customer service and ensuring a seamless customer journey.
  • Develop in-depth knowledge of our products to provide expert advice and guidance to customers.
  • Assist with the handover and aftersales process, ensuring customers receive outstanding support and service.
  • Hold a full UK driving licence and be willing to work a five-day week on a set rota that includes weekends.
What We Offer
  • 33 days' holiday allowance with opportunities for growth and development.
  • Generous retail discounts and private healthcare.
  • Simplyhealth - access to a GP 24/7 and claim money back on medical and dental treatments.
  • Pension scheme and maternity and paternity packages.
  • Opportunities for training and progression into car sales.
Company Culture

We care about our employees and our communities, nurturing talent and encouraging ambition. We're passionate about people who take pride in their work and are eager to progress within the company.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.



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