Customer Experience Specialist

2 weeks ago


Oldham, United Kingdom Mecca Bingo Full time
Mecca Bingo Opportunity

We are looking for a Customer Experience Specialist to join our team in Oldham. As a key member of our venue, you will be responsible for ensuring our customers have an exceptional experience while visiting us.

Your estimated salary is £20,000 - £25,000 per annum, depending on your experience.

In this role, you will work closely with the management team to implement strategies that enhance customer satisfaction and retention. You will also be responsible for providing excellent service, resolving customer complaints, and promoting a positive image of the club.

To succeed in this position, you will need to have good communication skills, be able to work well under pressure, and have a genuine passion for delivering outstanding customer experiences.

We offer a competitive benefits package, including paid breaks, industry-leading Employee Rewards platform, 50% discount across food and soft drinks, Company Sick Pay Scheme, Pension, Life Assurance, and Employee Assistance Programme.



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