Customer Experience Specialist

4 days ago


Oldham, Oldham, United Kingdom Grosvenor Casinos Limited Full time
About Us

Grosvenor Casinos Limited is a leading provider of entertainment and gaming experiences. Our venues offer a unique blend of dining, gaming, and leisure activities, making us a popular destination for locals and tourists alike.

Job Description

As a Customer Experience Specialist, you will play a crucial role in ensuring that our guests have an exceptional experience at our venue. Your primary responsibility will be to provide top-notch customer service, responding promptly to guest inquiries and resolving issues efficiently.

Key Skills and Qualifications
  • Excellent communication and interpersonal skills.
  • A strong commitment to delivering exceptional customer service.
  • An ability to work effectively in a fast-paced environment.
Salary and Benefits

We offer a competitive salary of £19,000 - £22,000 per annum, plus benefits including ongoing training and development opportunities, and a dynamic and supportive work environment.



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