Customer Experience Specialist

2 months ago


Oldham, Oldham, United Kingdom beBee Professionals Full time £20,000 - £30,000

beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in the United Kingdom.

Key Responsibilities:

  • Provide accurate and timely responses to customer inquiries.
  • Resolve customer issues efficiently and escalate when necessary.
  • Process customer orders and manage account information.
  • Keep records of customer interactions and follow-up tasks.
  • Work closely with other departments to ensure customer satisfaction.

Requirements:

Previous experience in a customer service role is preferred.Excellent communication and problem-solving skills.Ability to handle high-volume queries while maintaining attention to detail.Proficiency in Microsoft Office and CRM systems.Ability to work both independently and as part of a team.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.


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