Build to Rent Portfolio Manager

2 weeks ago

London, Greater London, United Kingdom Home Made Full time
Build to Rent Client Account Manager

Home Made is revolutionizing the way people experience the rental process. We're a Proptech company that's impact and technology-first, with customer centricity at the core of everything we do. We're looking for an experienced real estate professional to join our team as a Build to Rent Client Account Manager.

Key Responsibilities:
  • Client Management and Onboarding: Act as the primary point of contact for our Build to Rent property clients, managing their accounts from onboarding to ongoing support. Provide expert advice and recommendations on industry best practices, market trends, and asset optimization strategies.
  • Reporting and Analysis: Generate comprehensive reports that offer deep insights into the performance of client portfolios. Analyze data on occupancy rates, rent levels, arrears, and maintenance issues, providing actionable recommendations to senior management for strategic decision-making.
  • External Stakeholder Engagement: Cultivate and nurture relationships with external stakeholders, including suppliers, contractors, and partners. Collaborate closely with these stakeholders to ensure seamless delivery of services and maximize value for our clients.
  • Sales Funnel Optimization: Take ownership of the sales funnel for each client account, continuously refining and optimizing processes to drive efficiency and increase conversion rates. Work closely with the internal team to identify areas for improvement and implement targeted strategies for growth.
  • Marketing Strategy Development: Develop and execute tailored marketing strategies for each client's development site, leveraging digital channels, advertising platforms, and other tactics to drive awareness and demand. Monitor campaign performance and adjust strategies as needed to achieve optimal results.
  • Project Management Support: Provide project management support for key initiatives and special projects as needed, ensuring timely delivery and successful outcomes. Collaborate cross-functionally with internal teams to coordinate efforts and overcome challenges.

Your Contribution:

Your expertise and dedication will play a crucial role in elevating our client relationships and driving business success in the dynamic Build to Rent market. By leveraging your strategic mindset, analytical prowess, and client-centric approach, you'll help Home Made maintain its position as a leader in the industry.

What We Look For:

  • At least 3 years of experience in Real Estate (Sales, Lettings, or Build to Rent)
  • A strong ability to assess market value for estimated rental values for each client asset
  • Strategic account management skills and strong business acumen
  • Exceptional organizational and time management skills
  • Project Management
  • Problem-solving and critical thinking skills

Benefits of Working with Us:

  • Annual Leave: 24 days, including your birthday off
  • Modern, state-of-the-art offices
  • Employee Perks: discounts for stores, cinema, etc.
  • Yearly Half-Day Charity Day
  • Office Social Events (Summer and Winter Parties)
  • Our Culture Club runs important initiatives and celebrations throughout the year for everyone to get involved in, such as St. Patrick's Day, Diwali, Movember, etc.
  • Mental Health First Aiders
  • On-site Gym access, showers (towels & shower gel), and indoor bike storage
  • Weekly Friday 5pm Happy Hour in the office
  • Opportunities to upskill in your career through our Learning and Development Programme

We are an equal opportunity employer. Diversity and inclusion are important to us at Home Made, and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent, and our policies ensure that every job application and employee is treated fairly with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.

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