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Operational Resilience and Continuity Expert

2 months ago


London, Greater London, United Kingdom Starling Bank Full time
About the Role

Starling Bank is seeking a highly skilled and experienced Risk and Compliance Analyst to join our First Line Information Technology & Security Risk team. As a key member of our team, you will play a critical role in ensuring the operational resilience and preparedness of our organization.

**Key Responsibilities:**

  • Manage the Bank's technical resilience and continuity arrangements, ensuring compliance with regulatory obligations.
  • Develop and maintain the Bank's continuity and recovery documentation, including business impact and risk assessments.
  • Collaborate with Technology teams to ensure resilience, continuity, and recovery activities are completed.
  • Produce accurate and timely reports on the Bank's resilience, continuity, and recovery arrangements.
  • Manage the Bank's testing strategy, ensuring tests are performed, recorded, and lessons learned are implemented.
  • Engage with Third Party Risk Management and Vendor Management teams to obtain assurance on vendor continuity and resilience arrangements.
  • Contribute to the development of operational resilience, business continuity, and disaster recovery management systems.
  • Support continual improvement activities within the team.

**Requirements:**

  • Comprehensive understanding of operational resilience, business continuity, and disaster recovery standards and best practices.
  • Strong analytical ability to identify opportunities for business process improvements.
  • Pragmatic approach to working collaboratively in a technology-driven environment.
  • Develop and maintain an understanding of the operational regulatory environment.
  • Take responsibility and do the right thing for customers, colleagues, and partners.

**Desirable Skills and Experience:**

  • Experience working within financial services or business continuity management.
  • Experience with industry-recognized standards and frameworks such as ISO and NIST.
  • Experience with information technology systems and processes, including cloud.
  • Experience working with key stakeholders, developing working relationships, and providing insightful management reporting.
  • Good attention to detail, analysis, and presentation skills.
  • Flexibility in approach to meeting goals as part of the wider team.
  • Innovative mindset and general interest in information technology, automation, and development.

**Benefits:**

  • 25 days holiday (plus take your public holiday allowance whenever works best for you).
  • An extra day's holiday for your birthday.
  • Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off.
  • 16 hours paid volunteering time a year.
  • Salary sacrifice, company-enhanced pension scheme.
  • Life insurance at 4x your salary & group income protection.
  • Private Medical Insurance with VitalityHealth, including mental health support and cancer care.
  • Partner benefits, including discounts with Waitrose, Mr&Mrs Smith, and Peloton.
  • Generous family-friendly policies.
  • Incentives, including a refer-a-friend scheme.
  • Perkbox membership, providing access to retail discounts, a wellness platform, and weekly free and boosted perks.
  • Access to initiatives, such as Cycle to Work, Salary Sacrificed Gym partnerships, and Electric Vehicle (EV) leasing.