ServiceNow Engineer

2 days ago


London, Greater London, United Kingdom Technology Boutique Ltd Full time
Job Description

We are seeking a highly skilled ServiceNow Developer/Lead to join our team at Technology Boutique Ltd.

This contract is initially for 6 - 9 months and is likely to extend way beyond this. As an experienced SC Cleared professional, you will be responsible for ensuring the availability and operability of the Service Desk Portal and Customer Assist.

Your main objective will be to ensure all issues are owned and resolved in a timely manner. To achieve this, you will be required to develop and manage integrations between ServiceNow and other enterprise systems.

You will also be responsible for scripting and automating tasks within the ServiceNow platform. Your strong hands-on experience with ServiceNow administration and development will be essential in delivering high-quality results.

The ideal candidate will have proven experience in developing and managing integrations between ServiceNow and other enterprise systems, as well as experience with Scripting and automating tasks within the ServiceNow platform.

A strong understanding of ITIL v3/v4 processes and best practices is also essential, along with familiarity with ServiceNow modules such as ITSM, ITOM, HRSD, CSM, and/or SecOps.

With a strong focus on service continuity, you will be responsible for taking ownership of Service Continuity issues and ensuring that the ServiceNow daily compliance score is greater than or equal to 90%.

In terms of salary, we offer a competitive remuneration package in the region of £60,000 - £80,000 per annum, depending on experience.

For more information about this exciting opportunity, please contact us.



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