Senior ServiceNow Solution Architect

2 days ago


London, Greater London, United Kingdom State Street Full time

As a Senior ServiceNow Engineer at State Street, you will be responsible for delivering technical solutions that meet the needs of our clients. This role requires a deep understanding of ServiceNow and its applications, as well as excellent communication and project management skills.

We are looking for someone with 9+ years' experience with developing ServiceNow Application and modules; emphasis on application, workflow, and portal development. You should also have proficiency in the following ServiceNow areas: Custom development including workflows and applications, ServiceNow Studio and the Automated Testing Framework, Scripting incl. Business Rules, Script Includes, UI Policies/UI Actions and Scheduled Jobs o Reporting.

This role offers a competitive salary of around $145,000 per year, based on your skills and experience. In addition to a comprehensive benefits package, you will have the opportunity to work on challenging projects and collaborate with a talented team of engineers.

Your responsibilities will include handling escalations, resolving issues for junior and mid-level engineers, Providing technical oversight and review of work performed by junior engineers, Participate in and lead status, implementation, RCA and design meetings with clients, Providing reliable effort estimates for projects, upgrades, and production support, Act as escalation for 2nd and 3rd level engineering support, Vendor relationship management, Formal and informal performance appraisal and development of engineers.



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