Programme and Technical Operations Director

3 days ago


London, Greater London, United Kingdom ServiceNow Full time
Role Overview

We are seeking an experienced Technical Program Manager to lead our Engineering Excellence team at ServiceNow. In this role, you will be responsible for driving critical programs, initiatives, and processes that enable our global engineering organization to succeed in a dynamic environment.

Key Accountabilities
  • Develop and maintain dashboards and reports to monitor engineering performance metrics.
  • Collaborate with engineering leaders to define actionable KPIs and improvement goals.
  • Support the creation and maintenance of engineering standards and best practices.
  • Lead the planning and execution of leadership meetings, all-hands events.
Requirements
  • 10+ years of experience in operations, technical program management, or a related role.
  • Bachelor's degree in Business Administration, Management, Computer Science, or a related field.
  • Proficiency in data analysis, reporting, and technical and non-technical metrics management.
Compensation

The salary range for this position is $120,000 - $180,000 per year, depending on location and experience.



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