Salesforce Developer Position

11 hours ago


Bristol, Bristol, United Kingdom Jisc Full time
Job Description

Jisc is a leading digital agency in the UK tertiary education, research, and innovation sector. We are seeking an experienced Salesforce Developer to join our team and play a vital role in improving and enhancing the Salesforce platform.

About Jisc:

We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. As a Salesforce Developer at Jisc, you will have the opportunity to work closely with experienced developers to develop, support and maintain the Salesforce platform.

Key Responsibilities:

  • Provide system development and administration on Salesforce associated clouds including Sales, Service, Experience, CPQ, and Communications.
  • Offer 2nd line support for Salesforce including technical queries, usability, reporting, events, integration systems, change requests, and policy.
  • Conduct manual and automated tests against work to ensure it meets customer expectations and quality standards.

Requirements:

  • Previous experience working as a Salesforce developer with exposure to at least one of the following technologies: Salesforce SalesCloud for CRM, Salesforce ServiceCloud for ITSM.
  • Experience working in a technical support role (helpdesk) or customer service/facing role.
  • Ability to perform unit, system, peer, and support user-acceptance testing.
  • An understanding of Agile principles including Scrum, Sprint, Backlog, Epic, and User Story.
  • Proficiency using Visual Studio Code, Salesforce CLI, and Extensions.

Benefits:

  • Flexible work pattern, which can adapt to suit your schedules and personal commitments.
  • 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas.
  • Annual Jisc performance award.
  • A range of wellbeing lifestyle benefits including company-paid health care cash plan, employee assistance programme, mental health first aiders, and support.
  • A generous budget to support you with external learning and Continuous Professional Development.
  • Allocated allowance of up to £250 to equip your home office.
  • Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools, and resources.
  • The opportunity to donate to charity tax-free with our Payroll Giving benefit.
  • Electric Car Lease Scheme and option to purchase SmartTech.
  • A wide range of discounts from retailers and big-name high-street stores and CSSC membership.
  • Family-friendly policies including enhanced parental, maternity, and paternity leave and opportunity for career breaks.
  • Support your volunteering with up to 3 days volunteer leave.
  • Cycle to work scheme and eye care scheme including free eye test vouchers and £70 towards new glasses for VDU use.
  • Free flu vaccinations.
  • Employee recognition awards and travel loans.
  • A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning.


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