Senior Salesforce Cloud Engineer

5 days ago


Bristol, Bristol, United Kingdom Jisc Full time
About Jisc and This Role

Jisc is a leading digital agency in the UK tertiary education, research, and innovation sector. We are seeking an experienced Salesforce Developer to join our team and play a vital role in improving and enhancing the Salesforce platform.

Company Overview:

We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions.

Salary and Benefits:

Our competitive salary is around £40,000 per annum. You will also receive 31 days annual leave, plus bank holidays, and an annual Jisc performance award.

Job Description:

You will be responsible for providing system development and administration on Salesforce associated clouds, offering 2nd line support, and conducting manual and automated tests.

Required Skills and Qualifications:

  • Previous experience working as a Salesforce developer with exposure to at least one of the following technologies: Salesforce SalesCloud for CRM, Salesforce ServiceCloud for ITSM.
  • Experience working in a technical support role (helpdesk) or customer service/facing role.
  • Ability to perform unit, system, peer, and support user-acceptance testing.
  • An understanding of Agile principles including Scrum, Sprint, Backlog, Epic, and User Story.
  • Proficiency using Visual Studio Code, Salesforce CLI, and Extensions.

What We Offer:

  • Flexible work pattern, which can adapt to suit your schedules and personal commitments.
  • Generous budget to support you with external learning and Continuous Professional Development.
  • Allocated allowance of up to £250 to equip your home office.
  • Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools, and resources.
  • The opportunity to donate to charity tax-free with our Payroll Giving benefit.
  • Electric Car Lease Scheme and option to purchase SmartTech.
  • A wide range of discounts from retailers and big-name high-street stores and CSSC membership.
  • Family-friendly policies including enhanced parental, maternity, and paternity leave and opportunity for career breaks.
  • Support your volunteering with up to 3 days volunteer leave.
  • Cycle to work scheme and eye care scheme including free eye test vouchers and £70 towards new glasses for VDU use.
  • Free flu vaccinations.
  • Employee recognition awards and travel loans.
  • A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning.


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