Head of Customer Retention

Head of Customer RetentionWe are seeking an experienced Head of Customer Retention to join our team at Illuminate Recruitment Ltd. As a key member of our marketing team, you will be responsible for designing and executing a comprehensive customer engagement and retention strategy.Key Responsibilities:- Develop and implement data-driven customer retention...

As the Head of Customer Retention at goPuff, you will be responsible for developing and executing a comprehensive CRM strategy that drives customer engagement and retention. This includes strategizing and executing targeted campaigns, building and strengthening the goPuff brand, and collaborating with cross-functional teams to drive CRM and brand success.Key...

Job Summary:As the Head of Retention at goPuff, you will be responsible for developing and executing a comprehensive CRM strategy that drives customer engagement and retention. This role requires a strong understanding of customer lifecycle management, campaign personalisation, and brand development.Key Responsibilities:Develop and execute a CRM strategy...

Job DescriptionWe are seeking a seasoned professional to lead our customer retention efforts. As the Head of Customer Retention Marketing, you will be responsible for designing and executing a comprehensive customer engagement and retention strategy, leveraging data analytics and customer insights to enhance customer satisfaction, increase loyalty, and boost...

Job DescriptionAt Salt, we are seeking a seasoned professional to lead our Customer Retention and Loyalty efforts. As the Head of Customer Retention and Loyalty, you will be responsible for developing and executing a comprehensive strategy to drive customer loyalty and retention.Key Responsibilities:Develop and execute a retention strategy to drive...

This role is a key part of our team at Gopuff, where we're dedicated to delivering convenience and predictability to our customers. As the Head of Customer Retention and Brand Strategy, you'll be responsible for developing and executing our CRM strategy, focusing on customer life cycles and personalized messaging across multiple channels.You will:Develop and...

Cult Mia is a pioneering online luxury fashion marketplace driven by innovation and sustainability. With an unwavering commitment to curating unique, values-driven collections, we're reshaping the industry.We're on a mission to give luxury shoppers unparalleled access to limited edition, global fashion while ensuring all products and brands meet our...

Job Title: Director of Customer Retention and LoyaltyJob Description:We are seeking a highly experienced Director of Customer Retention and Loyalty to join our team at Salt. As a key member of our digital function, you will be responsible for driving international CRM and loyalty strategies to drive business success.Key Responsibilities:Develop and execute...

Cult Mia is a leading online luxury fashion marketplace, renowned for curating unique, values-driven collections that set it apart from the rest. Our mission is to provide luxury shoppers with access to limited edition, global fashion, ensuring that all products and brands are sustainably and ethically vetted.We are now seeking a CRM and Retention Executive...

Cult Mia, a pioneering online luxury fashion marketplace, is seeking a seasoned Customer Retention Specialist to spearhead their CRM strategy and drive customer loyalty.This is a unique opportunity to join a rapidly growing company and contribute to the development of a comprehensive customer retention program.The ideal candidate will have a proven track...

Job DescriptionHarmonic Operations is seeking a skilled CRM & Retention Manager to elevate customer experience and drive business growth.Our client is a leading emerging F&B brand, rapidly expanding its customer base and seeking a motivated professional to develop and implement customer retention strategies.Key Responsibilities:Develop and execute customer...

Job DescriptionThe Change Partners are currently working with a well-known Travel brand who are transforming and growing their marketing teams, currently looking to hire a Head of Loyalty on a fixed-term-contract, possible to extend.The Head of Loyalty will be responsible for strategising and delivering a brand new loyalty programme to travel customers.This...

Cult Mia is a leading online luxury fashion marketplace that stands out by curating unique, values-driven collections. Our mission is to give luxury shoppers access to limited edition, global fashion, safe in the knowledge that all products and brands are sustainably and ethically vetted.We are now looking to expand the Marketing team, responsible for...

Customer Retention LeadJob Type: Temporary - 1 year role, possible extensionSalary: DOE + great benefitsLocation: London + WFH Consultant: Rosie WhelanThe Organisation:Digital Recruitment Company are currently working with a global financial services provider of adult & child savings and investments, personal insurance, and pension planning. With £5.6bn...

Retention Manager – Contract Catering - £80k + BonusWe are seeking a skilled Retention Manager to join our Contract Catering team. Your focus will be on understanding client needs, resolving issues proactively, and driving long-term partnerships that benefit both the client and our business.Develop and implement strategic retention plans to secure client...

As a key member of our team, you will be responsible for developing and implementing strategic retention plans to secure client loyalty and drive long-term partnerships that benefit both the client and our business.Key responsibilities include:Analysing feedback and service performance to identify improvement opportunitiesCollaborating with internal teams to...

Customer Retention StrategistWe are seeking a highly skilled CRM Specialist to join our growing team. This role offers an exciting opportunity to develop and implement strategies aimed at increasing customer loyalty, retention, and overall lifetime value.Key Responsibilities:Develop and implement a comprehensive customer retention strategy to drive customer...

Job DescriptionWe are seeking a seasoned Customer Retention Strategy Manager to join our team at DTC Jobs.This is a part-time, freelance position requiring 20 hours per week in the CET timezone. As a Customer Retention Strategy Manager, you will play a crucial role in developing and executing a comprehensive customer retention strategy.Your key...

Job Description:Cult Mia is a pioneering luxury fashion marketplace, revolutionizing the way consumers discover and engage with exclusive, values-driven brands. As a Customer Retention Strategist, you will play a pivotal role in driving business growth through data-driven marketing initiatives.About the Role:Reporting to our Head of Marketing, you will be...

Drive Growth and RetentionThe Engagement and Retention Manager – Subscriptions is a key role at The School of Life, responsible for driving subscriber activation and retention. This involves creating personalised customer experiences that drive loyalty and long-term engagement. The ideal candidate will be highly numerate, analytical, and data-driven, using...