Customer Engagement Lead
6 days ago
**Customer Engagement Lead**
We are seeking a talented Customer Engagement Lead to join our team at DCS Group UK Limited. The successful candidate will have a strong background in customer-facing roles, with experience in developing and executing customer strategies.
You will work closely with customers to understand their needs and develop plans to achieve business objectives. Your expertise in category management and supplier negotiation will help you drive revenue growth and improve customer satisfaction.
Key Responsibilities:
- Develop and execute customer strategies to drive revenue growth
- Negotiate effective joint business plans with suppliers to exceed sales and margin targets
- Build comprehensive account models with a long-term focus, tracking ROI on customer investments
- Provide key insights through EPOS data tracking, competitor analysis, and in-depth customer understanding
About the Company
DCS Group UK Limited is a leading distributor of Health, Beauty, and Household products, working with iconic brands such as Procter & Gamble, Unilever, and Johnson & Johnson. We offer a dynamic and supportive work environment, with opportunities for career growth and development.
What We Offer
- A competitive salary range of £55,000 - £70,000 per annum
- A comprehensive benefits package, including life cover, pension plan, medical cash plan, and cycle to work scheme
- A fun and supportive work environment, with regular social events and a subsidised café
-
Director of Customer Engagement
1 day ago
Banbury, Oxfordshire, United Kingdom Cameo Consultancy (Recruitment) Limited Full time £45,000Job Description: We are seeking an experienced Sales/Recruitment Manager to join our team at Cameo Consultancy (Recruitment) Limited. As a Sales Manager, you will be responsible for driving sales and recruitment efforts, working closely with our manufacturing client who is a global market leader in their field. This is a full-time and permanent position,...
-
Customer Experience Lead
6 months ago
Banbury, United Kingdom DHL Full time**Pay Rate**:£35,00 up to £45,000 (this will all depend on experience) **Contract Type**:Permanent (Full-Time) **Shift patterns**:Monday to Friday 08:30 until 17:00 **Location: Banbury - OX16 4RS** **WHAT DOES THE ROLE ENTAIL?** As part of your normal duties, whilst maintaining excellent health and safety practices, you will: Customer Experience Lead for...
-
Retail Store Manager
1 week ago
Banbury, Oxfordshire, United Kingdom Mountain Warehouse Ltd Full timeAbout the Company:Mountain Warehouse Ltd is a leading outdoor retailer with a strong presence in the UK market. We are committed to delivering exceptional customer service and providing our customers with high-quality products at affordable prices.
-
Customer Assistant
7 months ago
Banbury, United Kingdom M&S Full time**All the details** **Working Pattern** Monday 17:30 - 21:30 Thursday 17:30 - 21:30 Saturday 06:00 - 14:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice...
-
Customer Assistant
7 months ago
Banbury, United Kingdom M&S Full time**All the details** **Work Pattern** **Sunday: 07:00-11:00** **Tuesday: 17:00-21:00** **Thursday: 17:00-21:00** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the...
-
Customer Assistant
7 months ago
Banbury, United Kingdom M&S Full time**All the details** **Work Pattern** **Sunday: 13:00-17:00** **Thursday: 16:00-20:00** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers...
-
Customer Assistant
7 months ago
Banbury, United Kingdom M&S Full time**All the details** **Working Pattern** Sunday 07:00-11:00 Tuesday - 17:00-21:00 Thursday-17:00-21:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of...
-
Customer Assistant
6 months ago
Banbury, United Kingdom M&S Full time**All the details** **Work Patten** **Monday: 13:30-17:30** **Tuesday: 13:30-17:30** **Friday: 17:30-21:30** **Saturday: 13:30-17:30** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the...
-
Customer Assistant
7 months ago
Banbury, United Kingdom M&S Full time**All the details** **To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.** **Working Pattern** Saturday 05:00 -13:00 Sunday 07:30 - 15:30 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers...
-
Customer Assistant
6 months ago
Banbury, United Kingdom M&S Full time**All the details** **Work Pattern** **Sunday: 09:30-18:30** **Saturday: 05:00-14:00** **Under 18 Disclaimer** **Please note that due to the early morning starts required for this role, we are unable to accept applicants from anyone under the age of 18 years old.** **Purpose** To deliver a great shopping experience for our customers, we are looking for...
-
Digital Marketing Lead
4 days ago
Banbury, Oxfordshire, United Kingdom Alcea Consultancy Full timeJob Title: Digital Marketing LeadSocial Media and Content Executive RoleAlcea Consultancy is seeking a creative marketer with a passion for design and digital content to take ownership of our social media channels and create engaging content that drives brand awareness and customer engagement.The Job DescriptionCreate captivating content for social media...
-
Project Lead
6 days ago
Banbury, Oxfordshire, United Kingdom Wallace Hind Selection Full timeWe are a leading events company in the UK and Europe, delivering bespoke events that exceed our clients' expectations. We require an experienced professional to lead our events team, ensuring seamless execution and outstanding results.Job Description:Manage event projects from conception to delivery, coordinating with cross-functional teams to meet deadlines...
-
Customer Service
6 months ago
Banbury, United Kingdom Prospect Personnel Full time**Position: Customer Service Representative** A large part of this role with answering customer queries. You will also be assigned a list of existing accounts to manage, update, and assist with their development and account growth. Full training on the processes and procedures will be given. Part of this role is focused on proactively contacting accounts...
-
Customer Experience Operations Director
6 days ago
Banbury, Oxfordshire, United Kingdom HelloFresh Full time**Job Description:**As a Customer Experience Operations Director, you will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty. You will lead a team of operational staff to ensure that all customer orders are fulfilled accurately and efficiently.**Key Responsibilities:Develop and implement strategies to...
-
Customer Assistant
6 months ago
Banbury, United Kingdom Marks & Spencer Full time**Working Pattern** Week 1 Monday 1100-1730 Thursday 1100-1730 Saturday 1100-1730 Week 2 Monday 1100-1730 Thursday 1100-1730 Friday 1100-1730 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude -...
-
Customer Assistant
7 months ago
Banbury, United Kingdom Marks & Spencer Full time**Working Pattern** Monday 12:00-16:00 Tue 12:00-16:00 Friday 12:00-16:00 Saturday 06:00-14:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in...
-
Customer Assistant
7 months ago
Banbury, United Kingdom Marks & Spencer Full time**Working Pattern** Tuesday 12:00-16:00 Friday 12:00-16:00 Saturday 17:30-21:30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’...
-
Cx Insights Lead
6 months ago
Banbury, United Kingdom Brady Full time**Company** Brady Corporation is an international manufacturer and marketer of complete solutions that identify and protect people, products and places. Brady's products help customers increase safety, security, productivity and performance and include high-performance labels, signs, safety devices, printing systems and software. Founded in 1914, the Company...
-
Customer Assistant
6 months ago
Banbury, United Kingdom M&S Full time**Summary** Cafe Customer Assistant **All the details** The work pattern for this vacancy is: Week 1: Monday 10:00-17:00 Wednesday 11:00-18:00 Thursday 11:00-18:00 Week 2: Tuesday 11:00-18:00 Friday 08:00-15:00 Saturday 08:00-15:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time -...
-
Credit Control Team Lead Specialist
2 days ago
Banbury, Oxfordshire, United Kingdom Bibby Financial Services Full timeAbout the RoleBibby Financial Services has an exciting opportunity available for a Bilingual Credit Control Team Leader to join our team in Banbury. This role requires a skilled professional to lead a team of credit controllers, achieving high engagement and performance while minimising risk. The ideal candidate will have experience in credit control, office...